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ecommerce

Lockdown lifting to signal surge in spending

March 30, 2021
Lockdown lifting to signal surge in spending
Lockdown lifting to signal surge in spending

As this week marks a key stage of lockdown lifting, eBay Ads UK has released new research and insights which reveal that lockdown lifting is set to signal a surge in spending on going out clothes and holiday wardrobes – amongst the young and old.

E-commerce ecommerce

Sleeping habits: 23% of Brits shop in bed

March 26, 2021
Sleeping habits: 23% of Brits shop in bed
Sleeping habits: 23% of Brits shop in bed

With mobile usage on the rise, 23% of Brits now admit to using their smartphone to shop while in bed, according to new research.

E-commerce ecommerce

41% are now shopping locally (but UK public not ready to let go of cash yet)

March 23, 2021
41% are now shopping locally (but UK public not ready to let go of cash yet)
41% are now shopping locally (but UK public not ready to let go of cash yet)

Since just before the beginning of the pandemic, the share of cashless retailers in the UK has risen by more than seven times, according to new research.

E-commerce ecommerce

Lack of quick-pay options at check-out ‘is costing retailers conversions’

March 19, 2021
Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, according to new research.
Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, according to new research.

Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, according to new research.

E-commerce ecommerce

Guest comment: Retail customer experience in 2021

March 16, 2021
Guest comment: Retail customer experience in 2021
Guest comment: Retail customer experience in 2021

Gita Samani, Consulting Director at Astound Commerce? looks at how online retailers should be thinking about CX in response to changes in behaviour brought about by Covid-19.

E-commerce ecommerce

Thorntons goes online-only: all 61 shops close

March 16, 2021
Thorntons goes online-only: all 61 shops close
Thorntons goes online-only: all 61 shops close

High street chocolate retailer Thorntons is permanently closing its shops in Britain, putting 603 jobs at risk.

E-commerce ecommerce

John Lewis falls to first ever loss in 157-year history

March 16, 2021
John Lewis falls to first ever loss in 157-year history
John Lewis falls to first ever loss in 157-year history

John Lewis will permanently shut several more department stores after it fell to its first loss in its 157-year history.

E-commerce ecommerce

UK firms caught buying fake 5 star Google reviews- report

March 12, 2021
UK firms caught buying fake 5 star Google reviews- report
UK firms caught buying fake 5 star Google reviews- report

Consumer group Which? has exposed a web of paid-for reviewers providing fake reviews to dozens of UK businesses listings on Google, ranging from home improvement companies to a stockbroker. Which? set up a fake company and bought bogus reviews to probe how some businesses are opting for shortcuts to build a good customer rating. Notably, … [Read more…]

E-commerce, Regulation, Social ecommerce, Regulation

Pandora teams with GoInstore to recreate luxury personalised shopping experiences online

March 12, 2021
Pandora teams with GoInstore to recreate luxury personalised shopping experiences online
Pandora teams with GoInstore to recreate luxury personalised shopping experiences online

Retail technology company Go Instore today announces its partnership with Pandora to launch Remote Shopping Assistant, a live video service designed to replicate personalised, luxury in-store shopping experiences.

E-commerce ecommerce

Online grocery sales soar to £1.5bn (and cupboard necessities decline for the first time since pandemic began)

March 12, 2021
Online grocery sales soar to £1.5bn (and cupboard necessities decline for the first time since pandemic began)
Online grocery sales soar to £1.5bn (and cupboard necessities decline for the first time since pandemic began)

British shoppers spent £1.5bn on online groceries in the last four weeks ending 27th February 2021, with the online share of grocery sales now reaching 17%. This is the highest ever share for online grocery sales in the UK and a 1% increase in share in just a month, reveals new data.

E-commerce and E-retailing ecommerce
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