Black Friday 2019: What did we learn from last year?
Global eCommerce platform Kooomo advises retailers to use last year’s cyber-weekend as inspiration for their future response.
ecommerce
Yeo Valley Organic launches ‘always on’ connected packaging
Food brand Yeo Valley Organic has rolled out connected packaging across all products as part of their new ‘Put Nature First’ brand platform.
Brits ‘back to working from home’ in September as FMCG sales
Total UK till sales growth in the last four weeks ending 3rd October increased from 5.6% to 8.3% year on year, as shoppers are continuing to move towards online shopping, with online FMCG growth up by 91% in the last four weeks.
Black Friday spending to shrink by nearly a quarter in 2020 (but two-thirds will be online)
Whilst the period will get longer, the spending will be less as the impact of Covid-19 on consumers’ wallets looms large. The Black Friday period has been forecast to shrink by nearly a quarter (22%) this year, based on research by eCommerce consultancy Wunderman Thompson Commerce, yet online spending is set to surge. Overall spend … [Read more…]
Ecommerce ‘most desired skill by UK businesses in past 6 months’
Ecommerce and digital fashion skills have topped the list of small business requirements in the UK in the past 6 months, as well as wider interest in business expansion and survival on a global level.
The future of grocery shopping: Customer experience is key in a post-Covid market
The powerful combination of technology and customer data could enable eCommerce giants like Amazon to outperform the Big Four supermarkets, according to a new report.
Customer service trends: Goodwill ‘is running out for retail’ during COVID-19
The majority of people feel customer service should be back to pre-Covid levels; in contrast to the three quarters who were prepared to make allowances for brands during lockdown, according to new research.
Pinterest boosts shopping features ahead of festive rush
Pinterest has launched a range of new features letting users shop directly from Pins, on boards, from search, as well as new monetising shopping surfaces for UK advertisers.
Pay by hand: Amazon launches in-store palm scanner for payments
Amazon has launched a new payment system called Amazon One, that lets shopper pay by a wave of their hand rather than via cards or phone.
A cautious Christmas? Marketers approaching peak season with lower expectations
Marketers are approaching peak season activities with caution this year amid the ongoing pandemic, with only 45% expect to outdo last year’s results vs 90% last year, according to new research.