Satisfaction with online retail sites hits all time high
Online consumer satisfaction with retail sites has reached an all time high in the latest eRetail Benchmark study, with pure-play retailer Javari achieving the top score.
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Personal finance searches: Loan-related terms dominate top 10 keywords
Five of the ten most queried search terms used by UK consumers to find personal finance products online in January, were loan-related. This is according to the latest quarterly research, ‘Retail Banking- January 2011’, by independent search marketing specialist and technology firm Greenlight.
Right to Reply: Facebook founder calls for lifting of age restrictions- a smart move?
Following news that Mark Zuckerberg thinks children 13 years and younger should be allowed access to social networks, SEO experts Queryclick.com suggest he’s taking a logical stance.
Right to reply: Social approach vital in gaining trust of online shoppers
Peer reviews are an important tool in the battle to combat rogue customer reviews on shopping websites, according to Mike Harty from Shopow.
Consumers ‘expecting more from mobile sites’
Overall consumer satisfaction with mobile sites is beginning to fall since the first mCommerce benchmark study 8 months ago as consumer demands and expectations continue to drive the expansion and development of mobile retail sites.
Brits spent £300bn since 2000- IMRG
Another major milestone has been reached in the growth of online shopping: £300bn has been spent online since the launch of the IMRG Capgemini e-Retail Sales Index in April 2000.
Online shopping in April: Top e-tailers give their views
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed continuing strong growth for online sales in April, with shoppers in the UK spending a total of £5.2 billion online, a significant 19% more than April 2010 and equivalent to £84 per person. In this article, key figures form the UK online retail … [Read more…]
Right to reply: Cookie opt-in plans could inhibit user experience
Last week the Information Commissioner’s Office (ICO) issued a briefing note outlining the steps that e-businesses need to take in order to achieve compliance with the EU’s amended Privacy and Electronic Communications Directive, which comes into force on 26th May 2011. In this Right to Reply article, the IMRG voices concern that usability may be … [Read more…]
Brits spent £5.2bn online in April: Travel sector suffers from UK heatwave
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed continuing strong growth for online sales in April, with shoppers in the UK spending a total of £5.2 billion online, a significant 19% more than April 2010 and equivalent to £84 per person.
Right to Reply: Baby care market needs to grow up online
Last week, Mothercare announced that it plans to reduce its high street presence over the next two years. Sri Sharma, managing director at Net Media Planet argues why the baby care market needs to focus on growing up online if the sector is to thrive not look to enter new markets.