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Right to reply: UAE and Blackberry resolution- what changed regulator’s decision?

October 11, 2010

This week, the United Arab Emirates telecoms regulator finally ended its ongoing dispute with Reasearch in Motion over banning the use of Blackberry devices in the country due to secutiry threats from its email system. Ovum principal analyst Tony Cripps takes a closer look what promted the u-turn, and how putting access to emails at … [Read more…]

Uncategorized email, local, security

Facebook adds ‘Groups’ and archive tools

October 7, 2010

Facebook has unveiled several new features on its social network, including one that makes it easier for its 500 million members to separate online friendships into groups and another that lets them archive personal information posted on the website.

Uncategorized email, Facebook, games, Google, Privacy

Top 5 email marketing trends to watch

October 7, 2010

Online marketing firm StrongMail and partner firm ThreadMarketing have launched a new report looking into email marketing campaigns across five industry verticals.

Uncategorized content, digital marketing, email, Entertainment, financial services

Guest Comment: Personalisation and trust are key to building influence

October 6, 2010

Third-party influencers – from friends, retailers and experts to reviewers and bloggers – have an increasingly important role to play in consumer behaviour and purchasing decisions. With so many conversations taking place online, the digital space offers the perfect opportunity to tap into or harness the power of those interactions and influence the influencers. Ed … [Read more…]

Uncategorized CRM, email, Facebook, marketing, media

Guest comment: Preferential treatment- generating customer loyalty

October 4, 2010

These days marketers are keen to offer their customers preferential treatment. It is likely that increasing consumer demand, and the companies’ strong urge to fulfil expectation, has been caused by the endless flexibility of digital tools. Dann Binns, Senior Account Director at Epsilon International EMEA, gives advice on how to give customers what they want, … [Read more…]

Uncategorized advertising, brands, content, email, FMCG

Social media and online PR: UK biz 'not doing enough'

September 30, 2010

Although investment in social media and PR is set to rise next year, Britain’s businesses are failing to make the cultural and budgetary commitments required to maximise the channel’s potential, according to a new report.

Uncategorized advertising, agencies, CRM, email, Facebook

Social media and online PR: UK biz ‘not doing enough’

September 30, 2010

Although investment in social media and PR is set to rise next year, Britain’s businesses are failing to make the cultural and budgetary commitments required to maximise the channel’s potential, according to a new report.

Uncategorized advertising, agencies, CRM, email, Facebook

Social media and online PR: UK biz ‘not doing enough’

September 30, 2010

Although investment in social media and PR is set to rise next year, Britain’s businesses are failing to make the cultural and budgetary commitments required to maximise the channel’s potential, according to a new report.

Uncategorized advertising, agencies, CRM, email, Facebook

Top brands ‘spamming customers with unsolicited emails’

September 27, 2010

More than two in five (44 percent) of firms automatically ‘opt-in’ customers for marketing emails, rather than letting them decide if they want to receive the emails, according to new data.

Search, Uncategorized brands, email, marketing, Twitter

Top brands 'spamming customers with unsolicited emails'

September 27, 2010

More than two in five (44 percent) of firms automatically ‘opt-in’ customers for marketing emails, rather than letting them decide if they want to receive the emails, according to new data.

Search, Uncategorized brands, email, marketing, Twitter
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