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CRM

Top email marketing tips: 4 ways to keep your customers subscribed to your email list

July 12, 2016

Shaun Haase, CMO at ProsperWorks, looks at customer email list best practices for businesses.

Ads CRM, demographics, email, images, marketing

Small business ‘unaware of benefits of programmatic marketing’- survey

June 30, 2016

Half of UK small to medium sized business believe they are being ‘priced out’ of marketing automation, but many are not aware of how the practice coould benefit them, according to a new report.

Ads CRM, email, marketing, technology, UK

Mobile CRM trends: Three quarters of people now ’talk’ to businesses with a mobile message

June 29, 2016

Businesses are embracing mobile as a communications channel regularly engaging with their customers via text and chat apps, according to new data.

Mobile apps, CRM, ecommerce, email, Facebook

Microsoft to buy LinkedIn for a massive $26bn

June 13, 2016

Microsoft has struck a $26.2bn (£18bn) deal to buy professional social platform LinkedIn, paying more than Facebook did for WhatsApp.

Social brands, CRM, Facebook, Microsoft

Ryanair hires Bench as new marketing platform

June 7, 2016

Ryanair is using Bench marketing platform as part of the airline’s wider digital transformation and customer engagement programme.

Ads CRM, digital marketing, marketing, technology, UK

KLM creates chatbot on Facebook Messenger and WeChat

April 28, 2016

Dutch airline KLM has become one of the first brands to use Facebook’s new branded messenger bots, powered by Nexmo.

Uncategorized apps, brands, CRM, Facebook, technology

Luxury brands ‘failing at email personalisation’

April 21, 2016

Many luxury brands are failing to segment and target customers strategically in their email marketing, but Cartier and Burberry are leading the way, according to new research.

Ads, E-commerce brands, content, CRM, email, marketing

Facebook Messenger adds Dropbox sharing and Salesforce data

April 18, 2016

Facebook has bolstered features within its messenger chat apps, integrating with Dropbox and Salesforce.

Social Android, apps, brands, CRM, Facebook

Top ecommerce tips: Five ways for retailers to grab a bigger slice of the digital pie

March 29, 2016

Stephen Keenan, Managing Director- EMEA Retail, Verizon looks at five key ways they can get ahead of the pack and grab a bigger slice of the digital pie.

E-commerce analytics, CRM, ecommerce, retail

The new LinkedIn? DueDil helps uncover contacts within companies

March 18, 2016

Data intelligence DueDil has launched a new tool that helps teams find key business leaders and contacts by linking their networks together with company information.

Ads, Social CRM, media, UK
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