With Christmas fast approaching- and only one night to meet delivery deadlines to a global audience- how would Father Christmas score in a customer service audit? This tongue in cheek article from research firm Eptica puts Santa to the test…

Christmas Day has been labelled ‘Tablet Tuesday’ as consumers redeem the vouchers bought for them by last-minute shoppers, according to a new report.

Retailers will need to encourage vocal social loyalty and create tailored multi-device mobile offerings to fuel growth in 2013, according to this new report from ecommerce giant Rakuten.

As more people connect to the Internet in India, time spent social networking is exploding on sites like Facebook and Orkut. It’s one of the primary motivations for going online. In both rural and urban areas, social networking is a key driver of use. The most popular site in India is now Facebook, which has … [Read more…]

Back in October, broadcaster Channel 4 ’s ‘Stand Up To Cancer’ telethon event in support of Cancer Research UK managed to get 360,000 intervactions. This case study looks at how mobile marketing firm Velti delivered the campaign.

Facebook owned photo app Instagram has asserted its right to sell its users’ photos to advertisers, sparking a wave of criticism from users and privacy campaigners alike.

A US judge has ruled that Samsung phones can remain on sale in the country, following Apple’s bid to get a number of smartphones banned after a copyright case in August.

Google’s new maps app for the iPhone has become one of the most successful app launches ever, getting over 10 million downloads in just 2 days.

Apple leads the UK Smartphone market, but Samsung is catching fast, and Android has strengthens its position as the top operating system in the top 5 European markets, according to new data looking at mobile trends in Europe.

Twitter is testing a new tool that lets users download their account’s entire archive of tweets.