The proliferation of smart devices and mobile apps will give rise to a more sophisticated and interactive customer service experience over the next four years, according to a recent study by Ovum. With more than half of inbound customer service calls in key countries expected to be made from a mobile device by 2016, and … [Read more…]
Mobile marketing technology firm mBlox has added Smart Groups to mBlox Engage.
Apple is reportedly launching a mini version of the iPad this month, as the firm looks to fend of increasing competition from the likes of Amazon, Google and Samsung in the growing mini-tablet market.
Google has warned it could make further job cuts to its Motorola Mobility team, following 4,000 layoffs already made after its purchase of the phone maker last year.
There’s been a lot of debate around the need for independent data when it comes to online video ads, and many would agree. However, Alex Macnamara, UK Commercial Director Tremor Video, believes that there is a case for the opposite and explains why.
L’Oréal USA has launched a beauty and style app on Xbox LIVE called ‘The Next Level’, becoming the first app on the Microsoft games console to be targeted at women.
Oxford University Press has launched a free app, ‘How Good is your English?’ which allows users to test their reading level.
Sony has launched its Playstation Mobile Store today, an online gaming marketplace available for smartphones and tablets.
Toys R Us has launched a family-orientated online movie service, powered by Rovi, as the retail giant looks to expand its digital presence.
Amazon UK, Marks & Spencer and House of Fraser have topped the UK Ecommerce Performance Index study by EPiServer.