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E-commerce and E-retailing

Guest comment: Social commerce – the lovechild of digital transformation and changing consumer habits

July 6, 2021
Guest comment: Social commerce – the lovechild of digital transformation and changing consumer habits
Guest comment: Social commerce – the lovechild of digital transformation and changing consumer habits

In light of Snap’s move to allow any business to set up shoppable product catalogues and AR filters, Stephen Warrington, Global Vice President of Ecommerce and Retail at Jellyfish, looks at how brands can create social commerce experiences that stand out from competitors.

Ads, E-commerce and E-retailing, Social

UK ecommerce growth at risk as 94% of online brands lose EU customers since December

July 6, 2021
UK ecommerce growth at risk as 94% of online brands lose EU customers since December
UK ecommerce growth at risk as 94% of online brands lose EU customers since December

Nearly all (94%) of UK brands selling online have lost EU customers in the six months since the Brexit transition period ended on 31 December 2020, with a third (66%) admitting they’ve lost a significant number, according to a new survey.

E-commerce and E-retailing

Abel & Cole launch new app to boost customer retention

May 25, 2021
Abel & Cole launch new app to boost customer retention
Abel & Cole launch new app to boost customer retention

Organic grocery business Abel & Cole has launched a new consumer app to enhance its overall customer experience.

E-commerce and E-retailing app, ecommerce

boohoo launches new Dorothy Perkins, Wallis and Burton websites

May 25, 2021
boohoo launches new Dorothy Perkins, Wallis and Burton websites
boohoo launches new Dorothy Perkins, Wallis and Burton websites

Global online clothing retailer boohoo has launched newly acquired brands Dorothy Perkins, Wallis and Burton on its multi-brand ecommerce platform in less than three months in partnership with digital agency, Astound Commerce.

E-commerce and E-retailing ecommerce

Sky Media launches pilot Shoppable Ads campaign with Sky Mobile

May 14, 2021
Sky Mobile’s addressable TV ads will feature a unique QR code that drives TV viewers online to the brand’s website. Adding a QR code to a TV advert itself may not be new, but combining shoppable functionality with Sky Media’s market-leading targeting and measurement analytics makes it a real game changer for brands. Following the pandemic, the use of QR codes is now well established with the public through NHS Track and Trace. Also, m-commerce (mobile commerce) experienced huge growth over the last year - Statista predicts that nearly three quarters of all retail e-commerce will be generated through mobile in 2021, up from 59% in 2017. Shoppable Ads enable advertisers to add QR codes directly into TV advertising, delivering a seamless customer experience directly from the TV screen to a brand’s website or online destination. The shoppable proposition is fully measurable using Sky’s household viewing data and unique measurement capabilities, and allows advertisers to directly attribute website visits, browsing and sales conversions to their TV spend. Shoppable campaigns, including Sky Mobile’s pilot, will be A/B tested with learnings applied to optimise campaign impact. Dan Cohen, Director of Products and Advertising Innovation at Sky Media, said, “TV is proven to both build brands and drive short-term response. Now, as the pace of m-commerce innovation quickens, we’re able to leverage dual screening behaviours to capture attention and supercharge immediate, measurable response. At Sky Media, we’re pleased to be leading the industry in this space as the only broadcaster that is able to link sales directly with our viewing data.” Sky Media’s Shoppable capability builds on learnings from the US. Analysis from NBCU campaigns reveals that a QR code gives a 30% higher response rate than industry benchmarks for digital and delivers 20% higher message memorability. Cohen continued, “In the UK, Sky customers spend more online than other UK households. In fact, Sky households are *30% more likely to buy online after watching a TV advert compared to the average adult, which unlocks huge opportunities for advertisers. We’re really excited to see how this pilot campaign performs for Sky Mobile and are keen to work with other brands to trial our new shoppable proposition.” Pierre Coppin, Marketing Director at Sky Mobile, commented, “We’re thrilled to be the first brand in the UK to access Sky Media’s QR and attribution technology. As a mobile operator, we know first-hand that we always have our phones at the ready, so running this pilot was a no brainer. Coupled with AdSmart’s unique targeting capability, the work we are doing with Sky Media is a real competitive advantage which has undoubtedly contributed to the stellar growth of Sky Mobile.” The potential for shoppable extends beyond hard sales and shopping. QR code creative can be adopted and adapted to suit the advertiser’s business objective, directing audiences to browse, donate, book, subscribe, download, learn or arrive at a branded content destination. For the Sky Mobile partnership, Sky Media’s in-house creative team has tailored the layout, colour, positioning, size, time on screen and URL of the QR code, to fit with the brand’s needs. The pilot campaign with Sky Mobile launches today (7th May) and lasts four weeks until 3rd June.
Sky Mobile’s addressable TV ads will feature a unique QR code that drives TV viewers online to the brand’s website. Adding a QR code to a TV advert itself may not be new, but combining shoppable functionality with Sky Media’s market-leading targeting and measurement analytics makes it a real game changer for brands. Following the pandemic, the use of QR codes is now well established with the public through NHS Track and Trace. Also, m-commerce (mobile commerce) experienced huge growth over the last year - Statista predicts that nearly three quarters of all retail e-commerce will be generated through mobile in 2021, up from 59% in 2017. Shoppable Ads enable advertisers to add QR codes directly into TV advertising, delivering a seamless customer experience directly from the TV screen to a brand’s website or online destination. The shoppable proposition is fully measurable using Sky’s household viewing data and unique measurement capabilities, and allows advertisers to directly attribute website visits, browsing and sales conversions to their TV spend. Shoppable campaigns, including Sky Mobile’s pilot, will be A/B tested with learnings applied to optimise campaign impact. Dan Cohen, Director of Products and Advertising Innovation at Sky Media, said, “TV is proven to both build brands and drive short-term response. Now, as the pace of m-commerce innovation quickens, we’re able to leverage dual screening behaviours to capture attention and supercharge immediate, measurable response. At Sky Media, we’re pleased to be leading the industry in this space as the only broadcaster that is able to link sales directly with our viewing data.” Sky Media’s Shoppable capability builds on learnings from the US. Analysis from NBCU campaigns reveals that a QR code gives a 30% higher response rate than industry benchmarks for digital and delivers 20% higher message memorability. Cohen continued, “In the UK, Sky customers spend more online than other UK households. In fact, Sky households are *30% more likely to buy online after watching a TV advert compared to the average adult, which unlocks huge opportunities for advertisers. We’re really excited to see how this pilot campaign performs for Sky Mobile and are keen to work with other brands to trial our new shoppable proposition.” Pierre Coppin, Marketing Director at Sky Mobile, commented, “We’re thrilled to be the first brand in the UK to access Sky Media’s QR and attribution technology. As a mobile operator, we know first-hand that we always have our phones at the ready, so running this pilot was a no brainer. Coupled with AdSmart’s unique targeting capability, the work we are doing with Sky Media is a real competitive advantage which has undoubtedly contributed to the stellar growth of Sky Mobile.” The potential for shoppable extends beyond hard sales and shopping. QR code creative can be adopted and adapted to suit the advertiser’s business objective, directing audiences to browse, donate, book, subscribe, download, learn or arrive at a branded content destination. For the Sky Mobile partnership, Sky Media’s in-house creative team has tailored the layout, colour, positioning, size, time on screen and URL of the QR code, to fit with the brand’s needs. The pilot campaign with Sky Mobile launches today (7th May) and lasts four weeks until 3rd June.

Sky Mobile’s addressable TV ads will feature a unique QR code that drives TV viewers online to the brand’s website. Adding a QR code to a TV advert itself may not be new, but combining shoppable functionality with Sky Media’s market-leading targeting and measurement analytics makes it a real game changer for brands. Following the … [Read more…]

Ads, E-commerce and E-retailing mobile internet

Food and grocery delivery app downloads ‘grew 33% globally during pandemic’

May 11, 2021

The global pandemic sparked a huge rise in food and delivery apps across the world with over half a billion new downloads since March 2020, according to new research.

E-commerce and E-retailing, FMCG digital marketing, FMCG digital marketing food and beverages, Mobile

Online grocery growth slows as shoppers spend £8bn in-store at UK supermarkets

May 11, 2021
Online sales growth falls again in June as high street reopens
Online sales growth falls again in June as high street reopens

As the UK’s national lockdown eased in April, consumers grew more confident with shopping in-store, with online grocery growth slowing to 25%, down from 92% last month, according to new research.

E-commerce and E-retailing

Ecommerce revenues remain buoyed as bricks-and-mortar reopens: UK web revenues up 2.5% week-on-week

May 3, 2021
Tech savviness soars following pandemic (but personal touch still key to customer experience)
Tech savviness soars following pandemic (but personal touch still key to customer experience)

As the UK High Street experienced a boost in the first week of non-essential retail re-opening, the digital High Street also remained buoyed, according to new research.

E-commerce and E-retailing ecommerce

England cheers reopening of pubs, hairdressers and the high street

April 13, 2021
England cheers reopening of pubs, hairdressers and the high street
England cheers reopening of pubs, hairdressers and the high street

Consumers turned to social media to celebrate the reopening of pubs, hairdressers and high street shops as lockdown restrictions were lifted across England.

E-commerce and E-retailing

Easter shopping trends: Quizzes, virtual hunts and baking replacing eggs in lockdown

March 31, 2021
Easter shopping trends: Quizzes, virtual hunts and baking replacing eggs in lockdown
Easter shopping trends: Quizzes, virtual hunts and baking replacing eggs in lockdown

Easter purchasing choices will be very different this year, with more people searching for quizzes, gifs, virtual egg hunts and ecards over standard chocolate egg brands, according to new research.

E-commerce and E-retailing ecommerce
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