“Ghosting” customers costs retailers repeat sales
UK consumers are 4 times less likely to repeat-purchase from retailers who ‘ghost’ them after a sale, according to new research.
Author: Editor
Online retail shows signs of a maturing market with a tough 2018 to come
UK online retail sales were up 12.1% on average year-on-year (YoY) in 2017, according to the latest figures from the IMRG Capgemini e-Retail Sales Index.
Nielsen Brandbank makes pack images ‘more mobile friendly’
As online plays a bigger part in grocery shopping, Nielsen Brandbank has launched a service to help brands and retailers drive and improve the m-commerce experience by making product images more mobile friendly.
Right to reply: Is Amazon Go the future of retail?
Amazon Go marks a significant moment in retail as Amazon looks to push into the high-street. Hugh Fletcher, Global Head of Consultancy and Innovation, Salmon looks at how the cashier-less supermarket could change the retail landscape.
Google search ranking trends: Publishers and encyclopedia sites make gains
Online Publishers and Encyclopedia sites were among the biggest gainers in Google search visibility in 2017, while three social media sites – reddit.com, tumblr.com and pinterest.com – experienced the biggest losses according to a new study.
Trust in social media falls sharply worldwide
A new report has found people’s trust in social media has declined as concerns that platforms are not sufficiently regulated have grown.
Twitch partners Disney in gaming content deal
Social video service Twitch has struck a partnership with Disney Digital Network to bring exclusive content from four of the largest Disney-managed digital content creators.
Facebook and Twitter unveil plans to tackle ‘fake news’
Facebook and Twitter have both revealed plans to deal with the spread of fake news and propaganda on their services.
Amazon Go finally opens to public: A supermarket with no checkouts
Amazon has launched its first cashier-less grocery store, dubbed Amazon Go, after a year of tests.
Video streaming trends: French say “non” to Netflix
Netflix has yet to conquer the hearts and minds of the French, coming bottom of a 14-country survey into video streaming habits, according to new research.