Figures from the British Retail Consortium have highlighted a boom in online spending for Christmas 2012.But without the 17% rise in website sales for goods other than food, spending would have fallen. Mark Haviland, MD of CPA network Rakuten LinkShare looks at the growing importance of ecommerce for the UK economy.
According to a report from Credit Suisse, up to 40% of clothing and between 5% and 10% of electrical goods bought online are returned in January. Heikki Haldre, founder and chief executive of virtual fitting room provider Fits.me, argues that returns are only part of a bigger issue: the increasing complexity of calculating the profitability … [Read more…]
This month saw retailer Very.co.uk launch a click-to-buy sponsorship deal with Channel 5’s Celebrity Big Brother. Mark Curtis, chief client Officer at service design consultancy Fjord, says this collaboration is just a taste of where retail needs to go in the future to create a more holistic and immersive customer experience.
UK consumers made 113 million visits to retail websites on Boxing Day, a 17% increase on last year, while Brits spent a combined total of 14 million hours shopping online the day after Christmas, according to new research.
Thomas Cook has stopped offering online discounts on its website, in a bid offer standardised prices on the high street and online.
Thomas Cook has stopped offering online discounts on its website, in a bid offer standardised prices on the high street and online.
A new era of ‘cognitive systems’ will usher in brand new ways for humans and PCs to interact- including touch, feel and smell, according to new predictions from technology giant IBM. The firm said that within 5 years computers will soon gain human-like abilities to receive input through senses like taste, touch and smell. The … [Read more…]
The first Chinese fashion retailer to expand to the UK, Bosideng, has launched its e-commerce website, offering premium menswear clothing and accessories.
Google is testing a new shoppable video format on YouTube, letting viewers click on products and text displayed in video.
Halfords has appointed ecommerce technology provider Fredhopper to drive customer satisfaction and improve its on-site search function.