Shoppers shun shop assistants for smartphones- report
An increasing number of consumers would rather pull out their smartphone or tablet inside a store than speak to a store assistant, according to a new report.
retail
Shoppers open up to smartphone coupons
Nearly two-thirds (64%) of UK shoppers find the idea of receiving targeted coupons to their smartphones appealing, according to new research.
Retail ‘fastest growing usage category on smartphones in Italy’
Mobile accounted for 48,000,000 users in Italy during the three-month average ending November 2013, according to new research.
4G users ‘more likely to shop from their smartphone’
Over two thirds (68%) of 4G users feel that faster access to the internet encourages them to make more purchases from their smartphone, according to the latest consumer research from Voice of the Customer specialist eDigitalResearch and online retail body IMRG.
Multi-screen shopping trends: Retailers playing catch up to consumers
There is a massive gap between consumers’ multi-screen shopping behaviours and the current state of mobile adoption in retail, according to new research.
Most retail brands ‘to adopt omnichannel strategy within 18 months’
The vast majority (83%) of online retailers intend to have implemented an omnichannel strategy in the next 18 months, according to a recent survey conducted at SLI Connect, the annual UK e-commerce summit held in London.
Top digital communication tips: Message in a bottleneck
Despite rapid technological advances, many modern businesses still rely upon dated, inefficient and flawed communications methodologies which can undermine disaster recovery and, in the worst instances, lead to costly operational paralysis. Peter Tanner, CEO, Boomerang looks into how ‘threading technology’ can help open up transparent dialogue between employees and end users, and can significantly enhance … [Read more…]
Amazon turns kitchen into shopping cart with ‘Dash’ wand
Amazon has launched a new barcode scanner device, called ‘dash’, that lets users scan and orders groceries from the comfort of their kitchen.
Local crowdfunding project goes live
Localfunded.co.uk, a new crowdfunding platform, has gone live in the UK, designed to let people control what happens in their communities, and get exclusive rewards on local services, goods and deals.
Return Path ‘Email Diagnostic’ tool targets better Gmail inbox reach
Email marketing firm Return Path has launched a new analytical solution that helps email marketers combat declining inbox placement at major mailbox providers, including Gmail.