Half of web users visit Amazon each month
Half of all web users worldwide visit Amazon at least once a month, showing the dominance of the online retailer, according to new research.
retail
Third of Instagram users buy based on fashion posts
More than one in three Instagram users have bought a fashion item they have discovered on the photo-sharing platform, according to new research.
Top ecommerce tips: Online shopping habits surprise UK retailers
Marie Despringhere, UK Country Manager, Optimizely, explains that to achieve a truly effective cross channel retail strategy the customer experience must be aligned across every channel and stage of the consumer journey, from research through browse to purchase.
UK shoppers “ready for completely automated purchases within two years”
A huge proportion of UK consumers are ready for the next stage in digital retail: completely automated purchases managed by machine with no action from the shopper needed, termed Programmatic Commerce, according to new research.
Online customer retention rate at record high
Online retailers are focusing more on retaining existing customers than acquiring new ones, as the active customer retention rate reached a record high of 36.4% during the period May to July 2016, a full five percentage points up on the same quarter last year, according to new research.
Heavy discounting spurs highest online sales growth in 20 months
Online sales have enjoyed the highest yearly growth rate since November 2014, when Black Friday caused the Index to surge, with much of the increase down to heavy discounting.
Half of large retailers “failing to connect in-store and online shopping experience”
Most large UK retailers are continuing to face difficulty in delivering a consistent omnichannel experience, with almost three-fifths (59%) unable to link in-store sales to online activity and nearly two-fifths (38%) failing to offer consistent pricing across all channels, according to a study of multichannel retailers by RetailMeNot.
Banking watchdog shakes up sector with ‘open banking’
The Competition and Markets Authority (CMA) has published its “shake up” of the UK’s banking sector with plans to implement a one-stop app where consumers can track their accounts across multiple banks.
Online only retailers ‘growing faster than multichannel ones’- IMRG
Online-only retailers are growing at a significantly faster rate than multichannel ones, and are seeing a higher average basket value, too, accordingto a new report from IMRG and Capgemini.
The technology ticking ‘time-bomb’: shape shifting the store to meet the demands of GenZ
The digital dependency of Generation Z (GenZ) could present a technological ticking ‘time-bomb’ for brands and retailers, according to new research.