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Customer service trends: Facebook and webchat lead way as email and Twitter lag behind

March 21, 2019

UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to new research.

E-commerce, Social advertising, brands, email, Facebook, infographic

Secrets for digital marketing success in the travel sector

January 4, 2019

A new report published by Zazzle Media has revealed the keys to gaining organic search visibility in the travel market, one of the largest sectors in the UK.

Ads, Content, E-commerce, Search brands, content, digital marketing, Google, infographic

Brands ‘must do more to reward consumer loyalty in the post-GDPR era’ [INFOGRAPHIC]

December 13, 2018

Nearly two-fifths of people in the UK (39%) feel less loyal to brands and companies than they did a year ago, although consumer behaviour and trends may suggest otherwise.

Ads, Content Amazon, brands, global, infographic, marketing

Google’s new ‘zero results’ gamble: What does it mean for content marketing?

November 29, 2018

After this week’s news that Google has actually launched zero search results for time, conversions and maths, Nathan Abbott, Content Manager at by Kaizen has conducted some research into what this means for the content marketing industry.

Ads, Content, Search content, Google, infographic, marketing, Search

The 8 worst business decisions ever made

October 9, 2018

From turning down buying Google for $1m to refusing to partner with Netflix, tis new infographic looks at some of the most costly decisions in business history.

Ads, Content, News, Search, Social brands, Google, infographic, Microsoft, Search

Bezos’ billions: How has the Amazon tycoon invested his money? [INFOGRAPGHIC]

October 2, 2018

Jeff Bezos is the richest man in the world, but his massive fortune extends well beyond Amazon. This new infographic looks at how the entrepreneur has chosen to invest his wealth.

Ads, E-commerce, News Amazon, Google, infographic

The Amazon ecosystem effect: Kindle, Echo and Fire TV lead to higher video subscriptions

September 4, 2018

The Amazon product ecosystem leads to higher Prime Video affinity and service ratings, according to new research.

Ads, Content, E-commerce, Video Amazon, Apple, content, infographic, media

The role of digital marketing in business development [INFOGRAPHIC]

July 26, 2018

Companies which already have an online presence are beefing up their marketing strategies, and the rest are rapidly moderating their business models to ensure compatibility with a promptly evolving digital world.

Ads, Content digital marketing, infographic, marketing

World Cup social media review: Best influencers, posts and sponsors

July 25, 2018

The last ball has been kicked, the champions have been crowned and legends have been immortalised, but, more importantly, which player gained the most followers on Instagram? This infographic from Socialbakers looks back at the biggest social media buzz of the tournament.

Social brands, Facebook, France, infographic, media

Slow websites are ‘silent killers for businesses’

July 24, 2018

A slow running website is worse for business than one that is not working at all, according to new research.

Ads, Content, News brands, global, infographic, media, retail
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