global
Organisations struggle to make progress with their digital transformation investments
Despite huge investments in digital transformation initiatives, organisations today feel less equipped with the right leadership qualities to advance their digital transformation as they did six years ago, according to new research.
Most consumers are happy to share data (but only if the benefits are clear)
Consumers would like more control over their data and greater insight into what the benefits are to them, according to new global research.
Retailers’ failure to deliver a consistent omnichannel experience ‘worse than expected’
Retailers are failing to provide a consistent omnichannel experience, according to original research by global provider of unified commerce solutions, PCMS.