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Smartphone payments now account for 6% of all card transactions in UK

November 13, 2018

Uptake of smartphone payments such as Apple, Google and Android Pay in the UK has quadrupled over the last two years, account for nearly 6% of all card transactions, according to new research.

E-commerce, Mobile Android, Apple, Google, UK

Germany lags behind in mobile payment usage

November 5, 2018

Proximity mobile payment uptake in Western Europe has been slow, largely due to the popularity of traditional payment methods like cash, credit cards and contactless credit cards.

E-commerce, Mobile agencies, Apple, apps, China, Europe

Budget 2018: Digital industry reacts to ‘high street tax’ on Amazon, Facebook and Google

October 30, 2018

Technology giants will be forced to pay tax on the sales they generate in the UK, under new plans announced in the Budget.

Ads, E-commerce, News, Social Amazon, Apple, brands, content, Europe

Instagram overtakes Snapchat use among US teens (and marketers are following)

October 25, 2018

Instagram has overtaken Snapchat as the most used social media app among US teens, with its appeal to marketers also growing, according to new research.

Ads, Content, Social Amazon, Apple, brands, email, Facebook

Huawei takes on Samsung and Apple with AI-centric phone

October 17, 2018

Chinese tech giant Huawei is already outselling Apple phones worldwide this year, but can its new high-powered Mate 20 range with AI and 3D modelling features cement its position in Western markets?

Content, Mobile, News, Video Android, Apple, brands, content, ecommerce

Npower among first to use Apple Business Chat in UK

October 12, 2018

Energy provider Npower is working with IMImobile to offer the new Apple Business Chat service to customers, allowing them to speak with call centre agents directly through the Messages app on their Apple device.

Mobile Apple, brands, media, UK

CRM trends: Customers increasingly contacting brands as demand for chatbots grows

October 12, 2018

The average UK consumer now contacts organisations 9 times per month, equating to 463.5 million monthly contacts – which costs brands an estimated £1.227 billion per month to answer, according to new research.

Ads, Mobile, News, Social Amazon, Apple, brands, CRM, email

Google dodges fine: UK court blocks iPhone data breach citing ‘lack of damages’

October 8, 2018

The UK’s High Court has blocked a court case against Google, which claimed the tech giant had collected sensitive information from over 4 million iPhone users using a loophole.

Ads, Mobile, Regulation, Search Android, Apple, Google, Privacy, security

“Alexa, process all my sales orders for the day”: Why voice is the future of eCommerce

October 5, 2018

With ever more people using voice assistants to shop, are retailers missing a trick? Mike Cockfield, CEO at Khaos Control Solutions, looks at how business can quickly implement voice technology to offer customers a buying process that is as simple and effortless as possible.

E-commerce, Mobile, News, Search advertising, Amazon, Apple, apps, ecommerce

IMImobile offers Apple Business Chat to help clients connect with customers

October 4, 2018

Cloud communications firm IMImobile has become one of the first firms to adopt the new Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.

Ads, Mobile Apple, Australia, France, Germany, iPad
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