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Right to reply: Can Apple TV+ take Netflix’s crown?

March 26, 2019

This week saw Apple finally unveil its long awaiting Netflix rival. Maria Rua-Agueta at IHS Markit, looks at the state of the current market and how Apple TV + can stand out from the crowd.

Content, News advertising, Amazon, Apple, content, games

Customer service trends: Facebook and webchat lead way as email and Twitter lag behind

March 21, 2019

UK brands are undermining consumer trust and risking revenues by failing to deliver consistent, multichannel customer service, according to new research.

E-commerce, Social advertising, brands, email, Facebook, infographic

Consumers pay more attention to ‘creatively consistent’ digital campaigns

March 21, 2019

Over 170% more attention paid to standard ad formats that are creatively similar to other digital formats in the same campaign, according to new research.

Ads, Content, News advertising, brands, media, technology, UK

Google fined €1.49bn by EU for restricting rivals’ search ads

March 20, 2019

European Union regulators have fined Google with a €1.49bn fine for abusing its dominant role in online advertising via the AdSense platform.

Ads, Regulation, Search advertising, Android, apps, Google, Search

ASA bans No Deal Brexit banner ad for encouraging ‘stockpiling’

March 20, 2019

The Advertising Standards Authority (ASA) has banned an online ad from the loan company Peachy for encouraging consumers to stockpile food as Brexit uncertainty heightens.

Ads, Regulation advertising, email, UK

Most SME’s ‘do not have SEO strategy in place’

March 19, 2019

Fewer than 40% of small businesses have an SEO strategy in place, though an additional 38% plan to have an SEO strategy in the future according to research.

Search advertising, marketing, media, Search

Walled gardens ‘are marketer’s biggest peeve’

March 19, 2019

Walled data silos are marketers ‘number one headache’, while more than one-third (36%) of brands now use AI to better serve customers, according to a new report looking into digital ad trends.

Ads, News advertising, agencies, Australia, brands, digital trends

Keep it simple: The secret to effective creative lies in low cognitive load

March 14, 2019

Ads with a low cognitive load – the mental effort required to process information – actually generate the highest levels of brand recall, according to new research.

Ads, Content, News, Video, Viral advertising, brands, content

Tech giants should ‘open up their customer data to others’ says UK Govt report

March 13, 2019

A new UK government report has found tech giants are stifling innovation and reducing choices for consumers, calling for an overhaul of the UK’s competition rules and the creation of a new regulator.

Ads, Regulation, Search advertising, Amazon, Android, Apple, Facebook

Move over millennials: The most influential demographic is ‘mass market women’

March 11, 2019

The highly valuable influence of mass market women is misunderstood, and it eclipses the two most talked-about advertising targets, Millennials and ABs, according to new research.

Ads, Content advertising, brands, Facebook, media, Travel
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