In today’s connected world, customers expect delivery and tracking options as standard for their online shopping. Andy Hill, Sales Director at Sorted looks at three ways retailers can harness trackability to empower customers and reinforce customer loyalty.

Nearly 70% of people consider content marketing “useful and valuable,” which encourages them to research and even make a purchase from a company.

Companies are facing increased customer demand for digital self-service options, such as chat and text message, but many are quick to add new channels of communication without first addressing internal barriers.

One in three British parents believe their kids value their phones and tablets more than any other possession or activity, while they also believe by the age of eight their children will understand the way modern gadgets work better than they do themselves.

A new study released today by leading price comparison website Compare the Market uncovers which nations are the most internet dependant.

Just 7% of global consumers rely primarily on content recommendations by their TV, but this market is set to boom. IHS Markit analyst Maria Rua Aguete offers an insight into TV content discovery trends.

Two thirds of all the growth in global advertising expenditure between 2017 and 2020 will come from paid search and social media ads, according to Zenith’s Advertising Expenditure Forecasts.

The golden quarter (October – December) is fast approaching, but many retail businesses are not actually ready for the onset of increased website traffic this usually brings, according to new research.

Over three quarters of 16-34 year olds say GDPR doesn’t go far enough – yet only 11% carefully consider before accepting cookie banners, according to new research.

Just Eat, bet365, Compare the Market and Ocado have entered the UK’s most valuable brands ranking for the first time.