Almost half (41%) of all email enquires went unanswered in the latest eHomeServices benchmark report from eDigitalResearch, despite companies increasingly expecting customers to independently self serve using online account tools.
Facebook has reportedly struck a deal Chinese search giant Baidu to open a jointly-owned social network in China.
Online video search firm Blinkx has bought online ad company Burst Media for $30 million to help it build personalised online TV channels.
Yahoo! has launched its royal wedding website, featuring a live stream of the event and a visitor guestbook where you can leave your marriage advice for the couple.
Chinese search engine Baidu is shutting down Youa, its e-commerce subsidiary, giving existing merchants have one month to migrate to either Rakuten China or Yaodian 100.
With Facebook evolving into a major rival, Google is meeting the challenge by building its own social network centered on its lucrative search business.
Google has continued its tradition of April Fools’ jokes, which this year includes a documentary on the life of an ‘autocompleter’, a motion controlled Gmail system and a look back at the top YouTube viral videos of 1911.
Google has continued its tradition of April Fools’ jokes, which this year includes a documentary on the life of an ‘autocompleter’, a motion controlled Gmail system and a look back at the top YouTube viral videos of 1911.
A total of 46 per cent of British consumers have cancelled plans to spend with a small business after finding a poor quality website, according to research released today by 1&1 Internet Ltd, www.1and1.co.uk, a global leader amongst web hosts.
The legal wrangling over brand name purchases on Google AdWords rages on, with InterFlora embroiled in a legal battle with Marks & Spencer. But who is in the right, and what precedents will the eventual court ruling set for future search campaigns?