AI helps pick right flowers for Valentines day
Floral provider, 1-800-Flowers.com is using tech and other innovations to make it easier than ever to win hearts on Valentine’s Day, including AI-powered gift concierge and voice shopping.
E-commerce
Samsung now making chips for cryptocurrency mining
Samsung is making chips designed specifically to harvest cryptocurrency coins as it looks to cash in on the rise of blockchain transaction technology.
AI in ecommerce? Fashion consumers have mixed feelings
Less than half of older shoppers compared to Generation Z are comfortable with Artificial Intelligence (AI) in the future, according to new research into online fashion buying.
The rise of ‘Dark UX’: Top brands accused of ‘tricking’ consumers into spending
Major retailers including Amazon, Boohoo and AO.com are using ‘Dark UX’ methods, in which website interfaces are deliberately designed to trick consumers into a bigger spend, according to a new report.
Unilever’s Dollar Shave Club launches in the UK
Dollar Shave Club, the Unilever-owned men’s grooming subscription service, has launched in the UK.
Brits quit queues after 6 mins 46 seconds
6 minutes and 46 seconds is the exact moment Brits will quit a queue, proving there is a limit to the nation’s willingness to wait in line, according to new research.
Right to reply: Will other supermarkets follow Amazon Go’s example?
This week Amazon opened its first checkout-less supermarket in Seattle. Terry Hunter, UK MD of Astound Commerce examines whether other supermarkets will follow Amazon’s example.
Ad engagement ‘boosted by winter chill’
Advertisers should embrace the chill this month, as new data analysed by The Trade Desk reveals that winter weather can boost consumers’ receptiveness to online advertising – with travel brands set to win the biggest share of wallet.
“Ghosting” customers costs retailers repeat sales
UK consumers are 4 times less likely to repeat-purchase from retailers who ‘ghost’ them after a sale, according to new research.
Online retail shows signs of a maturing market with a tough 2018 to come
UK online retail sales were up 12.1% on average year-on-year (YoY) in 2017, according to the latest figures from the IMRG Capgemini e-Retail Sales Index.