Women lead the charge over last-minute men in Easter shopping
Almost half of all Easter retail searches made from smartphones, with traditional Easter bonnets making a comeback as top Easter accessory, according to new research.
E-commerce
Most UK retailers missing a trick with page abandonment
The vast majority (93%) of UK retailers do not send follow-up emails to shoppers who have browsed products online but not made a purchase, risking the loss of significant revenue.
Luxury brands failing to sync online and offline experience
Luxury brands need to keep up with the trend of connecting online and offline environments to increase web and in-store traffic and promote sales, according to new research.
Clothing and Valentine’s Day spending give online sales an added boost
Spring is in the air with continued strong sales for online shopping, with 18% year on year growth, according to new data.
Amazon to let you pay via selfie?
Amazon could soon let customers purchase products without a password, using a photo of their face instead.
Insurance firms ‘need to look beyond ecommerce to serve digital generation’
Most insurers are focused on ecommerce strategies when it comes to digital, but the most successful firms are looking at automation, big data and flexible infrastructure, according to a new report.
The rise of multi-device shopping: Most PC users shop on mobiles
Nearly 9 in 10 PC shoppers also used a smartphone to buy products online ion the last month, according to new research looking into cross device ecommerce.
Ecommerce trends: India’s wallets are going mobile
The smartphone is rapidly becoming a convenient medium for making payments around the world. This new report from Neislen looks at the role of smartphone payments in India.
CRM trends: Social media beats email for customer service
UK brands answer less than half of customer queries received on Facebook and Twitter, according to new research.
Stores ‘failing to inspire shoppers’ for Mothers Day- report
New research has revealed Mother’s Day spending plans for UK shoppers. The survey (of 1,000 household shopping decision makers) indicates an increased level of shopper involvement this year, presenting retailers with a great opportunity to inspire shoppers and increase sales.