The technology ticking ‘time-bomb’: shape shifting the store to meet the demands of GenZ
The digital dependency of Generation Z (GenZ) could present a technological ticking ‘time-bomb’ for brands and retailers, according to new research.
E-commerce
Walmart buys Amazon rival Jet.com for $3.3bn
Retail giant Walmart has bought online retailer Jet.com for $3.3bn (£2.5bn), one of Amazon’s biggest online challengers, in a major statement of intent from the superstore giant.
Top retail tips: Click and Collect or get left behind
The inconvenience which can sometimes occur with home deliveries has led consumers to look for more convenient and flexible ways to receive their purchases. Bright Masih, Retail Account Director, Black Pepper Software, looks at the expansion of Click & Collect and how retailers need to utilise the service.
Online shopping loyalty: Third of Brits quit brand after just one bad experience
Over a third (35%) of UK consumers would become disloyal to the brand in question after just one bad experience online shopping , according to new research.
White paper: 5 content strategy steps to boost customer experience
Content is playing an ever-more important role in enhancing the overall customer experience. This White Paper details five key steps for developing and implementing an effective content strategy.
Amazon announces UK tests for delivery drones
Amazon today said that it has reached agreement to partner the UK government in tests to explore the viability of delivering small parcels by drone. This is the first time such tests will be allowed in Britain. A cross governmental team supported by the Civil Aviation Authority have allowed Amazon to test three key aspects … [Read more…]
Amazon tests ‘Uber-style’ delivery scheme: Car owners become posties
Amazon is testing a new scheme where it pays ordinary people to deliver its packages.
Unilever buys Dollar Shave Club for $1bn
Dollar Shave Club, the firm that shook up the men’s shaving industry, has been bought by FMCG giant Unilever for a reported $1bn.
L’Oréal launches makeup emoji keyboard to connect with millennials
Beauty brand L’oreal has laucnch a new emoji keyboard that lets mobile users share styles in a single symbol.
Third of 16-24s use social media for product research
With the likes of Facebook, Pinterest and YouTube adding more shopping tools, new research indicates that a significant number of youngsters are researching brands and products via social media channels.