Three quarters of Chinese web users shopping by mobile
With Single’s Day now eclipsing cyber Monday and Black Friday, new research suggests mobile is the key driver for growth.
E-commerce
Plan, nurture and persuade: Three steps to retail personalisation
Alexandra Frith at Retail Pro International looks at how in today’s ultra-competitive retail environment, retailers can personalise their customer’s experience to achieve e-commerce success.
China Singles Day: Alibaba gets $1bn in sales in under 5 minutes
E-commerce giant Alibaba has beaten its sales record for its annual Singles Day event, earning 121bn yuan ($18bn; £14bn) in revenue in one day, a rise of 32% on last year’s sales which were worth $14.3bn.
China’s web speed problem: Local retail sites outperform foreign players on Singles Day
Following the “Singles Day” spending bonanza last Friday, Chinese retailers are outperforming the global competition, according to new research.
Starbucks crowd-sources Christmas cup design
Starbucks has revealed its holiday coffee cups for this year, showing 10 different designs from customers around the world, selected from an Instagram contest.
PayPal gives Apple users Siri support
PayPal has added Siri support, letting Apple users send and request money using voice commands on iOS.
John Lewis Christmas ad 2016: Retailer embraces VR and Snapchat for “Buster” viral
The John Lewis Christmas advert has become a major milestone in the festive calender, and this year the UK department store premiered its video on YouTube- a feel good tale starring a boxer dog called Buster.
Online retail sales growth running 37% ahead of expectation
In spite of the continuing economic uncertainty facing the UK – particularly following the Brexit vote in June – online retail sales have been far stronger than anticipated so far in 2016, according to new research.
UK shoppers plan to spend less this Christmas (but more plan to shop online)
UK consumers plan to spend less on Christmas 2016 compared with 2015, but more will go online for their festive goods, according to new research.
Black Friday: It’s time for a rethink
Black Friday is a pulsating symbol of all that is wrong with retail. Knock down prices aside it is indeed a black day. Queuing and aggression make it a bad day for the customer experience, but it is also a day that does more than most to cement the idea that cutting margin is the … [Read more…]