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Author: Robin Langford

UK online consumer spending falls for the first time since 2013

May 9, 2017
Tech savviness soars following pandemic (but personal touch still key to customer experience)
Tech savviness soars following pandemic (but personal touch still key to customer experience)

Consumer spending online has dipped year-on-year for the first time in four years as shoppers fret against a backdrop of slowing wage growth and rising inflation.

E-commerce, Mobile, News Brazil, global, local, retail, technology

TripAdvisor gets into food delivery with GrubHub

May 9, 2017

TripAdvisor is partnering with GrubHub to implement instantaneous access to delivery menus from its website and its mobile app.

E-commerce, Mobile global, local

L’Oréal Paris gets 51% sales boost with new range on Snapchat

May 8, 2017

Beauty brand L’Oreal swapped traditional advertising for real social media buzz to introduce its Pure Clay Masks – and got a 51% sales boost.

Ads, Content, Social advertising, brands, content, Facebook, global

Guest comment: Lending a hand – the benefits of a better customer experience

May 8, 2017

Jon Roughley at Experian explores customer experience in comparison sites, and how marketing plays a part in the customer journey.

Ads, News marketing

Targeting people, not devices: The rise of “cross device ID matching” in marketing

May 8, 2017

Cross-device audience ID matching will be used in 58% of total UK online ad spend by 2020, compared with 28% in 2016, according to new research.

Ads, Content, Mobile advertising, agencies, brands, ecommerce, email

Facebook tackles “False News” with UK newspaper ads

May 8, 2017

Ahead of the UK General Election next month, Facebook is boosting its campaign to raise awareness about fake news, by publishing adverts in the UK press.

Ads, Social content, Facebook, UK

Brits welcome AI in the workplace- survey

May 8, 2017

Almost half of UK workers (44%) want AI technology to do all of their job, leaving them to simply manage the AI system, according to new research.

Ads, Content technology, UK

Most Brits “unaware that their ads are filtered online”

May 8, 2017

Most consumers (88%) are unaware that their online experience is limited by social media and search preference algorithms, with most wanting to see more “relevant but unexpected ads” while online, according to new research.

Ads, Content, Mobile, News, Social, Video advertising, brands, content, Facebook, Google

Facebook shuts down VR movie studio (but 5% of staff working on VR)

May 5, 2017

Facebook’s award winning Oculus virtual reality studio is being shut down, but the social network has also revealed that 5% of its staff are working on VR projects.

Content, Mobile, News, Video content, Facebook, media

Facebook nears 2 billion users as mobile accounts for 85% of ad revenue

May 4, 2017
Facebook has beaten analysts’ estimates for quarterly revenue on and forecast similar growth ahead, as businesses used its digital ads tools despite a brand boycott and the economic upheaval of the coronavirus pandemic.
Facebook has beaten analysts’ estimates for quarterly revenue on and forecast similar growth ahead, as businesses used its digital ads tools despite a brand boycott and the economic upheaval of the coronavirus pandemic.

Facebook attracted 1.94 billion active monthly users in the three months to the end of March, as the social network saw its mobile ads dominate revenues during another record financial quarter.

Ads, Content, Mobile, Social, Video advertising, content, Europe, Facebook
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