Over a third (36%) cannot measure the business results of digital investment, with a lack of funding and conflicting KPIs cited as key reasons for the shortfall, according to a new study.
Most online customer behaviour boils down to human psychology. In this infographic, coupon and deals site BargainFox has gathered 65 proven statistics to demonstrate 20 key factors that determine a consumer behavior in e-commerce.
A major digital tipping point has been reached – with the percentage of UK online retail sales made through mobile devices (smartphones and tablets) exceeding 50% for the first time, according to new figures.
Assessing the customer engagement impact of major UK roll out of biometrics for mobile banking customers Stuart Dorman, Head of Apps, Sabio looks at HSBC’s latest move to take biometric banking mainstream with fingerprint scanning.
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed a strong start to 2016 for online retail sales, with a 15% Year-on-Year increase in January 2016. This is more than double the 7% increase recorded in January 2015.
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