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Crisis management case study: United Airlines

May 2, 2017

In March 2017 United Airlines CEO Oscar Munoz was named U.S. Communicator of the Year by the magazine PR Week. Just one month later, his company’s poor response to a customer incident has turned into a PR disaster, caused its stock to dramatically drop $1bn in value and has placed the entire airline industry under … [Read more…]

Content, Social, Video, Viral China, email, global, media, security

Apple slashes payments to affiliates for app sales

April 28, 2017

Apple is reducing the commission it pays on app sales for affiliates in the The iTunes Affiliate Program, in a sign that it is not making as much money from the practice as it hoped.

E-commerce, Mobile Apple, apps, content, email, media

As Generation Z hits the store as both employee and customers, are retailers ready?

April 27, 2017

Retail strategies have focused on attracting Millennials in recent years; but with Generation Z coming of age – as both employees and customers – retailers need to embrace the expectations of this ‘digital native’ generation. As Georgia Leybourne, International Marketing Director, Manhattan Associates, explains, retailers that are able to create a truly digitally enabled, end … [Read more…]

E-commerce Amazon, ecommerce, iPad, marketing, media

Top online retailers use only one image per product on mobile sites

April 26, 2017

Almost a quarter of the top 50 online retailers use only one photo per product on their mobile sites, according to new research from imaging and workflow specialist SpinMe.

E-commerce, Mobile brands, ecommerce, images, media, retail

Two thirds of UK consumers worry brands put their private data at risk

April 26, 2017

Brands face an uphill battle to offer personalised services online, as new research reveals two thirds (67%) of UK consumers are concerned about how brands use their personal information, such as their name, email, location, and marital status.

News, Regulation brands, email, government, media, Privacy

Content marketing trends: 80% of consumers forget content within a few days

April 25, 2017

A huge 80% of consumers forget the majority of information from branded content after only three days, and over half can’t recall a single detail, according to new research.

Ads, Content analytics, brands, content, marketing, media

Huffington Post rebrands to “HuffPost”

April 25, 2017

Internet news pioneer The Huffington Post is officially rebranding to “HuffPost” with a new logo and complete redesign of its digital presence.

Content, News Apple, Entertainment, media, Travel, video

The press release in modern marketing– dead or just resting?

April 25, 2017

With many journalists complaining about the volume of press releases they receive, a growing number of PR professionals have started to question the value of the press release as a promotional tool. New research from Wildfire PR looks at how useful they are in today’s social media-saturated world.

Ads, Content, News, Social marketing, media, technology, YouTube

Pre-roll ads: “Least interruptive and best for brand recall”

April 20, 2017

Pre-roll ads are not only seen as least intrusive by consumers, but they also have the best recall on both mobile devices and desktop computers, according to new research.

Ads, Content, Mobile, Social, Video content, media, video

World lenses: Snapchat goes big with augmented reality

April 19, 2017

Snapchat is pushing further into the high-tech world of augmented reality with “World Lenses”, a new set of rear-camera lenses that let users place virtual objects in the real world using the app’s camera.

Mobile, Social media
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