Smartphone and tablet sales grow, as PCs decline
The worldwide tablet market is set to grow by almost half over the coming 12 months, as PC sales continue to fall, according to new research.
France
Yahoo admits some ads on its European sites spread malware
Yahoo has admitted that malware-spreading malicious adverts served on its websites on 3 January have affected users of its European websites using Windows PCs.
New data sources to help retailers stock for “forgotten fifth” of shoppers
Analysis of new and emerging sources of customer-centric “big data” could help retailers increase sales by up to 25%, according to new research.
Google tax: MPs urge HMRC to ‘fully investigate’ search giant
A parliamentary committee has urged HM Revenue & Customs to “fully investigate” Google, after finding that the internet giant uses “highly contrived” tax arrangements with the sole purpose of avoiding corporation tax on its multibillion-pound revenues in the UK.
Father’s Day shopping trends: Mum’s the word for holiday gifting [infographic]
UK shoppers’ splash out an average of 75 per cent more on their mums on Mother’s Day than their dads on Father’s Day? With Father’s Day just around the corner, are dads getting short-changed? This infographic from Rakuten looks at Father’s Day shopping trends around the world.
Internet to drive UK ad market growth to £3bn by 2017- PwC
The UK ad market will grow by £3bn to £17bn in 2017, driven by strong internet advertising growth, according to a PwC report.
‘Citizen journalist’ site Scoopshot expands photo licensing deals worldwide
Citizen journalist site Scoopshot has signed content licensing deals with eight major media companies in the USA, Germany, Turkey, France, Austria, Finland and the Netherlands.
Yahoo to buy blogging giant Tumblr for $1.1bn- report
The board of Yahoo has approved a deal to buy blogging and social networking site Tumblr for $1.1bn in cash, according to a news report.
Case study: Easyroommate reduces customer calls by 75% with Eptica web self-service
Flatshare site Easyroommate transformed its customer experience and productivity by deploying Eptica’s multichannel customer service platform across its email and web channels. This case study shows how customer service calls have reduced by 75%, email handling time by 58% and First Contact Resolution has increased to above 90%.
France mulls ‘culture tax’ on Google and Apple
France is preparing to impose taxes on Apple and Google to finance the production of art, films and music in the country.