Whilst the period will get longer, the spending will be less as the impact of Covid-19 on consumers’ wallets looms large. The Black Friday period has been forecast to shrink by nearly a quarter (22%) this year, based on research by eCommerce consultancy Wunderman Thompson Commerce, yet online spending is set to surge. Overall spend … [Read more…]
Ecommerce and digital fashion skills have topped the list of small business requirements in the UK in the past 6 months, as well as wider interest in business expansion and survival on a global level.
The powerful combination of technology and customer data could enable eCommerce giants like Amazon to outperform the Big Four supermarkets, according to a new report.
The majority of people feel customer service should be back to pre-Covid levels; in contrast to the three quarters who were prepared to make allowances for brands during lockdown, according to new research.
Pinterest has launched a range of new features letting users shop directly from Pins, on boards, from search, as well as new monetising shopping surfaces for UK advertisers.
Amazon has launched a new payment system called Amazon One, that lets shopper pay by a wave of their hand rather than via cards or phone.
Marketers are approaching peak season activities with caution this year amid the ongoing pandemic, with only 45% expect to outdo last year’s results vs 90% last year, according to new research.
Ted Baker has fulfilled an extra 101,000 online orders in one year following a new omnichannel initiative, which sees a proportion of orders packed and shipped by stores.
Nike has seen a huge rise in online sales as it bounces back from a coronavirus slump and has witnessed digital sales rocket 82% during the June to August quarter, offsetting falling revenue in its stores.
During the peak of lockdown, in-app shopping activity surpassed the 2019 Q4 Golden Quarter by 12, and the retail industry needs to prepare for the upcoming holiday season as Covid-19 continues to boost digital sales, according to a new report.