£472.5m ‘to be spent online on Boxing Day’
UK consumers will spend a total of 375 million hours shopping online in December 2012 with 17 million of these on Boxing Day alone, according to new research.
Christmas
Top online retailers for customer service – Amazon and John Lewis lead as Ryanair hits bottom
Amazon and John Lewsis have scored the highest in an online customer service study, while Ryanair saw the biggest drop and lowest score.
Infographic: Driving footfall to the high street with mobile
Brits walk close to a marathon shopping for loved ones over Xmas, but over three quarters of a million do the majority of their shopping on Christmas Eve, according to new research.
What would Santa Claus score for customer service?
With Christmas fast approaching- and only one night to meet delivery deadlines to a global audience- how would Father Christmas score in a customer service audit? This tongue in cheek article from research firm Eptica puts Santa to the test…
‘Tablet Tuesday’ set to break records as Christmas Day downloading fever to grip world
Christmas Day has been labelled ‘Tablet Tuesday’ as consumers redeem the vouchers bought for them by last-minute shoppers, according to a new report.
Top 5 tips: E-commerce trends for 2013
Retailers will need to encourage vocal social loyalty and create tailored multi-device mobile offerings to fuel growth in 2013, according to this new report from ecommerce giant Rakuten.
East London ‘top Christmas party area’- according to online cab bookings (infographic)
Online and mobile cab bookings have increased by 18% as Londoners are getting ready for their Christmas parties , according to this new infographic from taxi booking firm Kabbee.
John Lewis tops Christmas viral chart
John Lewis has had the most effective social video strategy in the run up to Christmas, according to new research from branded video distribution network, goviral.
First Chinese fashion retailer launches in UK
The first Chinese fashion retailer to expand to the UK, Bosideng, has launched its e-commerce website, offering premium menswear clothing and accessories.
Ecommerce strategies: Loyalty beats price for 57% of online shoppers
Over half of UK shoppers remain loyal to their favourite websites despite lower costs elsewhere, according to new research looking at ecommerce strategies.