Facebook to buy drone satellite firm?
Facebook is rumoured to be in talks with Titan Aerospace in order to bring internet connectivity to people in the developing world.
broadband
Internet turns 25: Six ways it can improve
To mark the ‘silver jubilee’ of the web, the Institution of Engineering and Technology (IET) is drawing attention to the huge contribution the internet has made to society while calling for a global debate about how we develop the web and improve digital skills to make sure it continues to create opportunities and enhance people’s … [Read more…]
The 4 types of social consumer: Marketers missing trick with social CRM (infographic)
Despite the growing investment in social media as a customer relationship management platform (CRM), just 24% of UK consumers believe that companies take notice of their views, according to a new survey identifying 4 types of customers online.
3rings app links families to elderly relatives
3rings, a new online service that helps families keep an eye on elderly relatives, has been launched by UK tech entrepreneur Steve Purdham- the man behind the We7 music streaming service.
Top 10 reasons why websites are losing sales
Price and product range are consumers’ top complaints when it comes to retail websites, with rising expectations driving complaints, according to new research.
Half global population ‘will be web connected by 2017’ (video)
Global IP traffic is set to grow three-fold between 2012 and 2017, with some 3.6 billion internet users in 4 years time, according to research from Cisco.
Third of Brits ‘now do most of their shopping online’
The average monthly online spend in the UK is double what it was 10 years ago, with almost a third of shoppers expecting to spend even more online in 2013, according to new research.
Everest explorer makes world’s highest video call (video)
In the early hours of Sunday morning, HTC and British explorer Daniel Hughes successfully completed the world’s first video call from the top of Mount Everest, using the HTC One.
Guest comment: For online customer service, seeing is believing
For every online prospect who’s converted to a paying customer via the addition of live web-chat or free call-back facilities to their web store, a further three to ten times as many online prospects will purchase a product if they can see the agent they’re speaking to, says Dylan Fuller, UK country manager at Whisbi.
Roll over 4G? Samsung makes 5G mobile broadband breakthrough
Samsung has claimed to have made a breakthrough in 5G, a mobile broadband service that would let users download films in a second with 100 times faster smartphones.