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analytics

Nuance tool unites AI and human customer service

March 6, 2019

Nuance Communications has announced a new technology bundle, used to enhance customer experiences by uniting human agents and artificial intelligence.

Ads, Content analytics, brands, technology

Buzzoole debuts fraud detection tool for Influencer Marketing

March 1, 2019

In a bid to eradicate fraud from influencer marketing, Buzzoole has developed proprietary technology that can identify fake accounts, fake followers and fake engagements or interactions.

Ads, Regulation, Social analytics, brands, content, Facebook, Google

Analytics at the edge – Why IoT can’t end up the same as Big Data

February 28, 2019
Top marketing tips: Meeting the tests to get out of data lockdown
Top marketing tips: Meeting the tests to get out of data lockdown

IoT has yet to deliver on its promises; if this is not one more technology doomed to disappear down the same path of failure as Big Data, IoT deployment needs a rethink. Peter Ruffley, Chairman at Zizo, outlines the value of an edge analytics model that delivers both context and actionable insight from IoT.

Ads, Content, Mobile, News analytics, local, technology

Merkle unveils dedicated Northern hub in Edinburgh

February 26, 2019

Ad tech firm Merkle has opened a dedicated Northern hub in Edinburgh, which will service clients in Scotland and the North of England.

Ads analytics, CRM, Europe, global, government

Ten ways AI is transforming sales

February 19, 2019

How exactly is AI transforming sales? James Isilay, CEO, Cognism, identifies ten key areas where technology will revolutionise the sales process.

Ads, Content, E-commerce analytics, CRM, marketing, media, technology

8 trends in FMCG e-commerce: potential growth opportunities for retailers and manufacturers

February 12, 2019

Geo-marketing, voice ordering and direct to consumer selling are among some key trends for FMCG brands this year, according to new research.

Ads, E-commerce Amazon, analytics, apps, brands, Europe

The power of a single customer view: 4 tips for better analytics

January 31, 2019

In today’s multiplatform world, it can be difficult to get a single view of a user, whether they are looking at the same site on a mobile, PC, tablet or another connected device. A new report from Bench and Pitney Bowes offers a practical approach to harnessing data for increased personalisation and optimal CX.

Ads, News analytics, brands, CRM, technology

AI in Business: 2019 Trends and predictions

January 30, 2019

AI is already being implemented in businesses around the world, and while worries persist over whether robots will be taking over the workplace, some are predicting that it will actually improve and even create jobs in the future. John Williams, Head of Marketing at Instant Offices offers some AI trends you should be aware of … [Read more…]

Ads, Content, News analytics, apps, Facebook, marketing, media

One vision: data science on retailers’ and consumers’ roadmaps

January 30, 2019

Robin Coles, Director at Inovretail looks at the challenge for traditional retailers keen to use data to transform their operations, and how conventional high street retailers, such as Marks and Spencer are saddled with unwieldy legacy systems and playing a desperate game of catch-up with agile digital disruptors who have based their entire business models … [Read more…]

Ads, E-commerce Amazon, analytics, brands, demographics, email

ContentSquare gets £45m funding boosts for AI-powered analytics

January 29, 2019

London-based UX analytics platform ContentSquare has raised £45 million in its Series C round of funding, just one year after having raised £31 million+ in its Series B funding round.

Ads, Content, News analytics, brands, content, Europe, global
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