A national survey of UK shoppers’ online shopping habits has revealed that almost five percent people have taken ‘sick days’ from work in order to wait in for a delivery, potentially costing the UK economy and employers millions of pounds each year.
Top design tips: Mapping the customer experience

By mapping the customer experience, businesses can see the key areas users are visiting the websites, and can highlight areas which need more improvement and visibility. Tom Evans, head of user experience & design at Box UK offers tips on knowing exactly where their users are looking on the website.
24% of consumers have been duped by online counterfeiters
Almost one quarter of consumers have bought a product online that turned out to be counterfeit, including fashion or footwear, electronics and digital content, according to new research.
Digital advertising trends in 2015: ‘Adblockalypse’ rocks the industry

Ad blockers have long been a niche concern to digital marketers, but in 2015 they became one of the biggest threats to the industry. As part of Netimperative’s review of the year we look back at the key trends in digital advertising, including the rise of retargeting, programatic’s viewability problem and the big data revolution.