The acquisition will enable businesses to increase customer engagement across their digital properties and recover millions in lost revenue from technical errors on their websites, with core capabilities including web performance monitoring and scoring, error reporting and benchmarking. Web performance is a critical part of digital customer experience in 2020. In fact, research has shown … [Read more…]

Pets at Home is launching an express 60-minute Click & Collect service to make online shopping as convenient as possible for customers.

Global ad spend grew 56.4% in the third quarter of 2020, making average spend nearly double its level at the lowest point of the pandemic in late March, according to new research.

Agency Starcom has launched of a new campaign for KP Snacks’ McCoy’s Muchos tortilla snacks featuring commentary from the well-known presenter and comedian Alex Brooker who is doing the voice over for the creative.

How do you understand and see what data you have readily available, in a format that’s usable and that you can access at the right time? Peter Ruffley, CEO, Zizo, explores three aspects businesses must consider to get out of ‘data lockdown.’

Two key issues – unsecured data and lack of appropriate security – are behind 65% of all GDPR fines issued against European organisations to date, totalling £482m in penalties, according to new research.

UK ad spend has fallen sharply for the third quarter in a row as marketers grapple with Covid-19 restrictions, Brexit and economic uncertainty, according to new data.

The robotic revolution is set to cause the biggest transformation in the world’s workforce since the industrial revolution. In fact, research suggests that over 30% of jobs in Britain are under threat from breakthroughs in artificial intelligence (AI) technology. A new report looks into which sectors are most at risk.

Sweet brand Maoam is launching a family-focused, ‘zero contact’ Halloween haunted house style journey going live across UK shopping centres over the next week to coincide with Halloween.

Ahead of the 2020 11.11 Global Shopping Festival, AliExpress has invested in its overall customer service and delivery platforms to improve delivery times by up to 30% for shoppers across Europe.