Vue incurred a massive amount of backlash this week when, customers were entered into a queue on its website to complete transactions.

Financial services companies looking to boost their online brand and traffic should focus on winning the prime place in Google search results called Direct Answers which appear in more than a quarter (27%) of finance-related searches, providing immediate answers to searchers’ financial questions.

Post-GDPR research reveals that 73% of consumers avoid long contracts, opting instead for flexible options – even if they are more expensive.

Consumer trust in brands has fallen 3% year on year, and now half of UK consumers find it difficult to know which brands to trust.

Internet searches are showing a growing fear among people that fear robots will negatively transform the workplace.

While Facebook remains the most popular social network, Instagram is enjoying strong growth, according to new research.

WhatsApp has launched a pay-to-use tools for businesses to communicate with their customers, as the chat app also plans to run ads on the platform later this year.

Google is reportedly working on a censored version of its search engine in a bid to get round its ban in China.

Like Coca Cola and Airbnb, hundreds of established brands are switching on to ‘digital-first design’. Andrew Culbert, co-founder of digital-first branding agency MERó, explains how this approach can prevent costly redesigns, avoid the pitfalls of pandering to the highest paid person’s opinion and allow organisations to compete with brands born in the digital age.

Apps lose 77% of their users in the first three days, so retailers need to ensure that theirs deliver experiences worth the storage space. John Gillan, Managing Director UK and Northern Europe, Criteo looks at how they can prevent shoppers from hitting delete.