Germany still leads the way in terms of number of web users in Europe, but the Netherlands and the UK spend most time online, according to new data.

Offline issues can quickly turn into online crises that cause real and lasting reputational damage. Tamara Littleton, CEO of social media management agency, eModeration, gives her advice on what brands can do to manage a social media crisis.

Virgin and O2 are both moving in on the free public Wi-Fi market, but what do their plans mean for consumers? Karl Doody, managing director of 27stars looks at what’s on offer.

Social media management software firm Buddy Media has raised $54 million in Series D funding from a group of leading late-stage investors.

Social marketing management company, Context Optional, is launching in Europe following its acquisition by Efficient Frontier in May.

Almost a third (29%) of graduates want to work in public relations (PR), according to a survey designed to measure graduates’ perceptions of industry.

Budweiser is to broadcast the FA Cup first round match between Ascot United and Wembley FC on its Facebook fan page, marking the first live broadcast of any sport on the social network.

BT is being forced by industry regulator Ofcom to drop its wholesale price by 12% each year until 2014, meaning many rural broadband customers could see their bills lowered.

The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed a slowdown in the performance of the online sales market, with year-on-year growth at its lowest level since January 2010.

The latest indispensible app to add to the already seemingly indispensible smartphone is the iZettle — a payment service that makes it possible for anyone to take chip and pin card payments. Justin Schamotta at Choosetakes a closer look…