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E-commerce

Amazon top ecommerce destination for UK millennials

September 19, 2018

Amazon is now the number-one online retail destination for UK millennials according to a new study.

E-commerce, News Amazon, apps, brands, ecommerce, retail

8 tips for a perfect post-purchase customer experience

September 17, 2018

Sending order tracking and delivery details to purchasers is a great way to boost service and loyalty, but only if you do it and say it in the right way, says parcelLab’s Julia Henry.

E-commerce Amazon, content, email, Facebook, Google

UK’s SDL partners with Alibaba for web hosting service across Asia

September 14, 2018

UK software and translation company SDL has formed a strategic partnership with Alibaba Cloud to launch a co-developed solution designed to help global brands launch and grow their digital business across the China and Asia markets.

E-commerce, News brands, China, content, global, local

M&S boosts customer service channels with Rant & Rave platform

September 14, 2018

M&S customers can now leave feedback via a multitude of channels including email, webchat, SMS and Interactive Voice Response (IVR), following a partnership with tech firm Rant &Rave.

Ads, E-commerce brands, email, retail, UK

Most retailers feel digital transformation ‘requires a change in leadership mindset’

September 14, 2018
Poor eCommerce planning and execution will cost direct to consumer brands £304k in 2020
Poor eCommerce planning and execution will cost direct to consumer brands £304k in 2020

Speaking at Tech. brought to you by Retail Week and World Retail Congress, Colin Light, Digital Consulting Leader at PwC, reveals how leadership needs to change, and how leaders are ditching the five year plan to look to three years ahead, as digital transformation changes the nature of leadership.

E-commerce retail, Search, technology

Alibaba partners Mail.Ru for Russia ecommerce expansion

September 13, 2018

Chinese ecommerce giant Alibaba has joined forces with a state fund along with telecom company MegaFon and internet firm Mail.Ru Group as part of a new ecommerce venture in Russia.

E-commerce, News China, ecommerce, Europe, financial services, global

Online shopping in the UK up 9% in a year

September 11, 2018

UK online shoppers make 87 per cent of their retail purchases online, up from 80% in 2017, marking an increase of almost nine per cent year on year, according to Royal Mail’s Delivery Matters report.

E-commerce brands, media, retail, smartphones, UK

Kelkoo strikes Google Shopping Ads partnership

September 10, 2018

Kelkoo has become a premium partner with Google Shopping Ads, which it claims will offer retailers an average saving of 32% on total ad spend by bypassing the premiums faced by retailers on Google Shopping.

E-commerce, Search ecommerce, Europe, Google, marketing

Online shopping in the UK up 9% in a year

September 10, 2018

UK online shoppers make 87 per cent of their retail* purchases online, up from 80 per cent in 2017, marking an increase of almost nine per cent year on year, according to Royal Mail’s Delivery Matters report.

E-commerce brands, media, retail, smartphones, UK

Top ecommerce tips: eBay is changing- Are online retailers ready?

September 7, 2018

eBay is changing the way it does business – and the question is are online retailers ready to capitalise? Online retail expert Craig MacCallum gives his top 5 tips on how online retailers can capitalise on these changes.

E-commerce eBay, ecommerce, retail, Search
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