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Author: Editor

What mobile users want from social media: survey reveals customer service gap

June 5, 2014

There is a notable gap between what consumers want and what mobile operators think they want in how social media is used to ask for help and to resolve network or mobile problems, according to new research.

Uncategorized analytics, CRM, Facebook, global, marketing

Global ad trends: Digital ‘to account for third of all revenue by 2018’

June 4, 2014

Digital ads will lead the way for global media growth in the next four years, accounting for 33% of total advertising revenue, nearly catching TV in the process, according to a new report.

Uncategorized advertising, Brazil, China, content, Entertainment

Apple adds Duck Duck Go as search option

June 4, 2014

A new feature of Apple iOS 8 will give privacy-concerned iPhone users the option to use DuckDuckGo as their default search engine in Safari.

Search, Uncategorized Apple, Google, marketing, Privacy

Facebook to allow kids via parent verification system?

June 4, 2014

Facebook has patented a system that lets children under 13 create accounts with parental supervision.

Uncategorized content, Facebook, marketing, Privacy

Australian digital marketers ‘most confident in the world’

June 4, 2014

Australian digital marketers are more confident in their digital marketing abilities than their contemporaries in other countries, according to the results of a new survey.

Uncategorized advertising, analytics, Australia, content, digital marketing

Email blacklists penalise marketers most during Christmas (Infographic)

June 3, 2014

Major blacklists can dramatically impact email performance, preventing senders’ messages from reaching subscribers. This infographic from Return Path highlights the relationship between blacklists and Gmail inbox placement, which is historically difficult for marketers to navigate. According to Return Path’s research, Gmail’s blacklisting companies cause inboxes to decline up to 58% of emails.

Uncategorized brands, Christmas, email, infographic, marketing

Apple’s big play for Internet of Things: Health apps and home automation

June 3, 2014

Apple has introduced new apps for iPhones and iPads that will help users monitor their health and control devices in their homes, as the firm looks to rival the likes of Google’s smart thermostats and Samsung’s SAMI fitness software.

Uncategorized Android, Apple, apps, Christmas, Google

Google gets 12,000 forget me requests on first day

June 3, 2014

Google received 12,000 takedown forms on the day it published its response to the European Court of Justice “right to be forgotten” ruling according to reports.

Uncategorized BBC, Google, government, images, marketing

Google ‘adds $1bn satellites’ to global wi-fi scheme Project Loon

June 3, 2014

Google is investing a further $1bn into its ‘Project Loon’ wi-fi project with a fleet of satellites supporting its existing balloons, according to a news report.

Uncategorized, Video Facebook, global, Google

Top tips: Email, forget acquisition it’s now purely a relationship tool

June 3, 2014

Managing email relationships with potential and existing customers is a tricky balancing act. Steve Abbott, Director at The British Consumer Index, used data to show why brands that continue to use ‘cold’ email could not only waste their marketing effort and money but risk damaging the brand in the process. By contrast ‘warm’ email is … [Read more…]

Uncategorized brands, content, CRM, email, marketing
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