UK Archives

International Advertising Association UK Chapter appoints Executive Director

January 29, 2019

The International Advertising Association (IAA) UK Chapter has announced the appointment of Kirsty Giordani as Executive Director, following Angus Grieve’s decision to step down.

OK Computer? Consumers ‘increasingly comfortable with human-mimicking robots in customer service’

January 29, 2019

As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed that over half of consumers (52 per cent) would be comfortable communicating with a customer service robot that closely mimics human behaviour over the phone.

Amazon’s cute new robot ‘Scout’ delivers parcels on its own

January 28, 2019

Amazon has launched its own six-wheeled delivery robot, called ‘Scout’, to take parcels straight to doorsteps in America.

Facebook to connect WhatsApp, Instagram and Messenger users to each other- report

January 25, 2019

Facebook is planning to integrate WhatsApp, Instagram and Messenger across its applications, (but will remain separate apps) according to new report.

Poor website UX is damaging a quarter of B2B commerce

January 23, 2019

Forget product availability or price point, it’s poor website usability that is losing valuable trade for ecommerce businesses.

Becks offers free beer in pubs on Blue Monday

January 21, 2019

On Blue Monday, Brits will be able to redeem a free bottle of Beck’s Blue at their local pub as a treat on the gloomiest day of the year.

New boss at Kantar Media

January 17, 2019

Kantar Media, a global leader in media intelligence, is delighted to announce the appointment of Mark Inskip as CEO of its UK and Ireland business.

Boohoo bucks ASOS trend with strong Christmas revenues

January 15, 2019

Online fashion retailer Boohoo raised its revenue guidance after successfully navigating a tough Christmas for the high street, contrasting with rival ASOS, which was forced to issue a profit warning.

Decline in online customer experience ‘will leave UK retailers struggling’

January 11, 2019

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report.

Slowdown in grocery growth at Christmas despite supermarket rise

January 9, 2019

Growth this Christmas slowed to almost half that of previous year, with shoppers spending less per visit on groceries in December, according to new data from Neilsen.