Shoddy service, redundant questions and disconnected processes are leading customers to abandon purchases, switch suppliers and terminate contracts. This is according to a survey commissioned by Redwood Software.
Apple’s shares have fallen to an 18 month low, on rumours of falling demand and a lack of innovation. Professor Loizos Heracleous argues that Wall Street is missing the big picture and neglecting Apple’s $137bn cash ‘’safety net’…
Apple’s shares have fallen to an 18 month low, on rumours of falling demand and a lack of innovation. Professor Loizos Heracleous argues that Wall Street is missing the big picture and neglecting Apple’s $137bn cash ‘’safety net’…
Jaywing has been appointed to design and develop a new, fully responsive and socially integrated digital presence for independent charity Crimestoppers, after a competitive five-way pitch.
BragBet.com, a new social betting company, has struck a partnership with Punchestown to make betting on horse racing more social.
This week’s IAB figures showed that UK video advertising grew 46% to £160.0 million from £109.0 million, accounting for 12% of online and mobile display in 2012. In the last three years video ad spend has increased almost six-fold (471%). Adrian Moxley, Co-Founder & CMO at WeSEE, looks at why video now needs more sophisticated … [Read more…]
Drinks brand Red Bull has launched a new scheme to promote music technology start-ups in the UK.
Back in 2011, Barnardo’s website was attracting visitors, but few were completing their online donation journey by reaching the donate page. Working with Nomensa, the children’s charity used a combination of technology, innovation and audience analysis to optimise the donation process. This case study shows how Barnado’s generated a 17% increase in donations.
People believe they would be far more stressed out by not having Internet access than if their heating was turned off, their tellies didn’t work or they didn’t have water, according to a new poll.
Following this week’s announcement from EE that it is doubling the amount of spectrum it is using for 4G, Matthew Howett, telecoms regulation analyst at Ovum, wonders if there really will be over 1 million 4G users in the UK by the end of this year.