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British preference for going online on smartphones nearly doubled over 5 years

February 28, 2017

Preference for going online via trusty smartphones has doubled in 5 years in the UK, according to new research from Google.

In 2012 one in three people owned a smartphone, and now just four years later a whopping 70% now own one.

A new report from Google documents findings from a massive 5-year study with 625.000 interviews with consumers around the world. In the UK, 3 in 4 now use a smartphone and the average Briton now uses 3.3 internet-connected devices. The new report reveals the effect of the monumental change in UK and world media habits brought about by the internet in just half a decade. The report documents the findings from a massive 5-year study, where Google and Kantar TNS have conducted more than 625.000 interviews with consumers around the world.

Daily internet use flourishes
83% of people in the UK use the internet for personal purposes, a number similar to other major European countries such as France and Germany. The UK level is a bit higher than the mean across the 56 markets polled (77%), although the UK is trailing countries such as Saudi Arabia (90%), South Korea (91%) and Sweden (94%). While this total level of internet penetration has been relatively stable in the UK, it is remarkable that the proportion of daily internet users has increased from 56% in 2012 to 68% today. And when Britons get online, the internet becomes very popular: For 84% it is the first place they look when they need information.

A trusted sidekick
For most Britons, the biggest digital change in the last five years is probably their smartphone. In 2012, one in three consumers across 40 markets had access to a smartphone. Just four years later, the number has risen to a staggering 70%. In the UK, 3 in 4 use a smartphone, compared to just 51% in 2012. At the same time, people are using more devices than ever. 65 % say they access the internet at least as often via smartphone as computer. That’s almost twice as many as in 2012, when the number was 35%. The days of thinking of the smartphone as a secondary device are long gone.

And while the growth of the smartphone has been swift across all demographics, the smartphone has become a trusted sidekick especially for young Britons. For those under 25 the smartphone is a device to:
• Find information: 88% use search engines at least weekly.
• Watch video: 77% watch online videos at least weekly.
• Interact with their friends: 90% visit social networks at least weekly and 88% check email.
• Go shopping: 28% purchase products or services at least weekly, while 46% look for product information.
A land of many devices
Across all age groups, 41% of Britons tell us they use both a computer, a tablet and a smartphone – an astounding growth from 10% just five years ago. On average, the British use 3.4 internet-connected devices, where they back in 2012 used just 2.3 – a nearly 50% growth rate! For instance, 12% of Britons use an eReader, one of the highest adoption rates in the world.

More notable UK numbers

54% say they prefer to do a task digitally, if they have the opportunity.
For 50% of British smartphone users the smartphone is the first thing they reach for in the morning – it’s their primary alarm clock.

For 32% it’s their primary source for news. And for 33% it’s their primary way to listen to music.
Almost half (45%) of those over the age of 55 use a smartphone.

76% of Britons say they go online with their smartphone or other connected devices while watching TV, including 93% of those under 25 and 54% of those over 55.

25% of UK men but only 10% of UK women look up directions and maps on their smartphones at least weekly.

About the report

The Google Consumer Barometer Report presents a flavour of the findings from the massive, multi-year research project. On consumerbarometer.com you can dive deeper into the numbers and compose your own graphs across markets and demographics, including comparing the UK to countries around the world.

Mobile demographics, email, France, Germany, Google

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