Amazon plans self driving delivery boxes for UK market
Shopping parcels could soon be delivered by self-driving delivery boxes in the UK, with Amazon ramping up development in the country.
ecommerce
One size doesn’t fit all: A great customer experience needs to factor in both customer and brand requirements
parcelLab founder and CEO Tobias Buxhoidt and guest speaker Emily Pfeiffer, Senior Analyst at Forrester discuss in a new webinar how putting the customer’s needs first enables retailers to reap the benefits of an engaging post-sales customer experience that breeds loyalty.
Shopping trends: Most people vow to stick with new brands purchased during lockdown
Nearly two fifths (39%) of consumers globally purchased from new brands during lockdown and a significant 88% will continue to buy from those brands in the future, according to new research.
Amazon to create 7,000 new permanent jobs in the UK
Amazon is planning to create 7,000 jobs in the coming months at its warehouses and other sites across the UK, spread across more than 50 sites.
Shpock rebrands to focus on ‘joy of selling during troubling times’
Adevinta owned UK-wide marketplace Shpock has launched its rebrand globally with a new brand tagline to highlight ‘The Joy of Selling’.
It doesn’t have to be the end – how retailers can grow in light of COVID-19
March and April were some of the worst months in history for retailers in terms of sales, many of whom closed their physical stores for months. Robert Flowers, CEO of DivideBuy, offers advice to encourage sales in the extremely unpredictable road ahead and support for smaller retailers who don’t have as much brand awareness.
Waitrose partners Deliveroo for super fast grocery delivery
Waitrose has struck a deal to sell online groceries through Deliveroo, sparking fuelling speculation over a possible tie-up with Amazon, which owns a major stake in the takeaway courier.
Top ecommerce tips: The four-step plan to optimising the checkout experience
Tweaking the checkout in physical retail stores has been a long and proven success for improving the customer experience and increasing sales, yet in ecommerce there are many who still flounder about with confusing and poorly designed checkout systems. Sumit Arora, CCO for PXP Financial, offers advice to help teach fintechs a four-step plan to … [Read more…]
Ecommerce sites adopting website personalisation
Nearly three quarters (74%) of ecommerce sites have now adopted website personalisation,as eCommerce marketers adapt to the new normal post-COVID.
Over half of ecommerce platforms ‘won’t be fit for purpose next year’
More than half (57%) of businesses believe their current commerce platform will only support them for the next 12 months.