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E-commerce

Top marketing tips: Meeting the tests to get out of data lockdown

October 26, 2020
Top marketing tips: Meeting the tests to get out of data lockdown
Top marketing tips: Meeting the tests to get out of data lockdown

How do you understand and see what data you have readily available, in a format that’s usable and that you can access at the right time? Peter Ruffley, CEO, Zizo, explores three aspects businesses must consider to get out of ‘data lockdown.’

Ads, E-commerce

Black Friday 2019: What did we learn from last year?

October 15, 2020

Global eCommerce platform Kooomo advises retailers to use last year’s cyber-weekend as inspiration for their future response.

Ads, E-commerce ecommerce

Brits ‘back to working from home’ in September as FMCG sales

October 13, 2020
Consumer spending habits post-Covid: Switch to digital wallets
Consumer spending habits post-Covid: Switch to digital wallets

Total UK till sales growth in the last four weeks ending 3rd October increased from 5.6% to 8.3% year on year, as shoppers are continuing to move towards online shopping, with online FMCG growth up by 91% in the last four weeks.

E-commerce ecommerce

Black Friday spending to shrink by nearly a quarter in 2020 (but two-thirds will be online)

October 8, 2020

Whilst the period will get longer, the spending will be less as the impact of Covid-19 on consumers’ wallets looms large. The Black Friday period has been forecast to shrink by nearly a quarter (22%) this year, based on research by eCommerce consultancy Wunderman Thompson Commerce, yet online spending is set to surge. Overall spend … [Read more…]

E-commerce ecommerce

Ecommerce ‘most desired skill by UK businesses in past 6 months’

October 7, 2020
Ecommerce 'most desired skill by UK businesses in past 6 months'
Ecommerce 'most desired skill by UK businesses in past 6 months'

Ecommerce and digital fashion skills have topped the list of small business requirements in the UK in the past 6 months, as well as wider interest in business expansion and survival on a global level.

E-commerce ecommerce

The future of grocery shopping: Customer experience is key in a post-Covid market

October 1, 2020
The future of grocery shopping: Customer experience is key in a post-Covid market
The future of grocery shopping: Customer experience is key in a post-Covid market

The powerful combination of technology and customer data could enable eCommerce giants like Amazon to outperform the Big Four supermarkets, according to a new report.

E-commerce ecommerce

Customer service trends: Goodwill ‘is running out for retail’ during COVID-19

October 1, 2020
Customer service trends: Goodwill ‘is running out for retail’ during COVID-19
Customer service trends: Goodwill ‘is running out for retail’ during COVID-19

The majority of people feel customer service should be back to pre-Covid levels; in contrast to the three quarters who were prepared to make allowances for brands during lockdown, according to new research.

E-commerce ecommerce

Pinterest boosts shopping features ahead of festive rush

October 1, 2020
Pinterest boosts shopping features ahead of festive rush
Pinterest boosts shopping features ahead of festive rush

Pinterest has launched a range of new features letting users shop directly from Pins, on boards, from search, as well as new monetising shopping surfaces for UK advertisers.

E-commerce ecommerce

A cautious Christmas? Marketers approaching peak season with lower expectations

September 28, 2020
A cautious Christmas? Marketers approaching peak season with lower expectations
A cautious Christmas? Marketers approaching peak season with lower expectations

Marketers are approaching peak season activities with caution this year amid the ongoing pandemic, with only 45% expect to outdo last year’s results vs 90% last year, according to new research.

E-commerce Christmas, ecommerce

Ted Baker fulfils 101,000 extra online orders by shipping directly from stores

September 28, 2020
Ted Baker fulfils 101,000 extra online orders by shipping directly from stores
Ted Baker fulfils 101,000 extra online orders by shipping directly from stores

Ted Baker has fulfilled an extra 101,000 online orders in one year following a new omnichannel initiative, which sees a proportion of orders packed and shipped by stores.

E-commerce ecommerce
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