Nuance Communications, has introduced the Nuance Transcription Engine (NTE), designed to quickly transform massive amounts of recorded audio into actionable data across a wide range of industries.
Nuance will now support the transcription needs of a wide range of organisations and applications including freeform audio in enterprises, broadcast media, and analytics among others.
For example, with NTE an organisation can: transcribe large volumes of audio content within its call centre to provide rich customer insights and improve service; produce rapid transcription of broadcast media in order to understand and analyse what is being said in near-real time worldwide, or fully transcribe corporate audio and video assets for rapid searching and indexing. Additionally, NTE can capture and document what is being said in a conference room or interview to create accurate automated archives of critical conversations.
“In a number of real-world situations, the ability to generate fast and accurate transcription can have an immeasurable impact,” said Robert Weideman, executive vice president and general manager, Nuance Enterprise. “Whether it’s to provide deeper voice of the customer insights, to understand discussions in health and human services interviews, or to provide insights for law enforcement, we’re proud to introduce Nuance Transcription Engine which leverages our vast experience in speech and natural language understanding to unlock, capture, and mine data, providing the valuable insights that organisations desire.”
Nuance Transcription Engine transcribes speech content with the highest accuracy in the industry at a remarkable speed, making previously inaccessible unstructured data available for analysis, searching and indexing.
Pre-recorded audio can be processed from 1x Real Time Factor (RTF), making it possible to process 60s of audio in 60s, with maximum accuracy, and up to 10x RTF enabling processing of 60s of audio in just 6s. NTE can also transcribe live conversations, streaming results after only approximately ten seconds, making transcription available almost immediately after the words are spoken.
To learn more about Nuance Transcription Engine, click here.