Email costs millions for UK companies

Unnecessary and badly written emails can cost UK companies millions each year, according to new research by business-writing consultants Emphasis. The report said that employees in many British companies engage in time-wasting email practices that cut into worker efficiency and drive down profitability. This overuse, along with poorly written mails, can cost some companies up to £10,000 per person, per annum, according to a survey of senior staff at some of Britain's biggest firms carried out by Emphasis. One FTSE 100 firm reported annual email costs of £39 million, however despite this Emphasis said that few companies interviewed are doing anything to cut down on email costs.

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