As technoliogy becomes ever more sophisticated, what does the future for retail hold? This new infographic from Retail Vision is based on the opinion of 20 experts in the retail industry.
Retail Vision asked several experts from the world of retail, including IBM’s Ralph Jacobson, Retail Wire’s Rick Moss and Oracle’s Gib Bassett, to share their opinion on future trends and developments in the industry.
Not surprisingly, omnichannel flexibility was one of the top winners, with many experts, including the Retail Pro’s Kerry Lemos, saying that a brand will have to unify all its underlying processes so that customers perceive only a single entity, even when they interact with it across different channels.
The below infographic is a compilation of 20 of the most interesting thoughts from the study.
