Customer experience management platform Sprinklr has launched eight new integrated products within the Sprinklr Experience Cloud.
The new tools will allow companies to manage paid, owned and earned media in one place. Sprinklr already works with 1,200 leading companies including McDonald’s, Philips Lighting, Sonos and a major shopping centre operator (using Sprinklr to create alignment across teams).
Sprinklr also announced its new Space Experience design architecture and user interface. Space Experience makes Sprinklr simpler, faster, more intuitive and easier to use.
“We’re living in a new world where the old rules don’t apply,” said Ragy Thomas, Founder & CEO, Sprinklr. “We saw that from the start, and designed a new class of enterprise software to solve it. Today, I’m proud to unveil version one of the CXM platform we’ve always aspired to build, giving companies – for the first time – the ability to communicate externally across channels and collaborate internally across silos to deliver more human experiences at scale.”
“After seven years of work building the first unified platform for customer experience management behind the scenes, and almost two years of front-end development to create a user experience to match it, this release is a milestone in the evolution of Sprinklr’s platform,” said Pavitar Singh, CTO, Sprinklr.
Visit Sprinklr’s website here.