Almost half of UK consumers (45%) would leave their current operator if they did not sell the handset they wanted, according to a new survey.
Online shoppers in the UK are expected to spend £162 billion per year on products via the internet by the end of 2020. This burgeoning market is one that small businesses should not ignore. Thomas Vollrath, CEO, 123-Reg offers a guide to getting the most out of this Christams.
British firms are neglecting the needs of consumers accessing websites from mobile devices, according to research released today by 1&1 Internet.
Online retailers are very inconsistent with metrics for analysing profitability online – from their web site to specific products, customers and marketing activities, according to a new report.
The Social Network, a film about the founders of the social-networking website, Facebook, hits the cinemas this week. In response, Howard Scott, digital marketing director at digital agency Sequence, discusses how the network is changing and offers top tips on what Facebook can provide brands.
A new measurement standard, called ‘GEMS’ has won the backing of a number of European countries, in a move that could help online retailers and advertisers better understand how shoppers are using their sites, and compare their results with industry benchmarks.
With UK shopper expected to spend £6.4bn in December, up from £5.5bn last year, how are retailers preparing for the busiest time of the year? Trade body IMRG and consultancy Capgemini caught up with some of the key players in the UK ecommerce industry for their thoughts…
John Lewis’ website offers customers the best online user experience out of the top UK high street retailers, and has been the most consistently easy to use website over the last five years, according to a new study.
Missed deliveries will cost online UK businesses £132.5m this Christmas, according to the latest ecommerce research.
More than one in two consumers abandon sales from websites as a consequence of having to download additional plug-ins to view rich media features, according to new research.