Telewest lashes out at ‘stingy’ broadband rivals

The cable company predicts new budget broadband services, which impose ‘stingy’ usage caps on customers will ‘confuse consumers’ and ‘disappoint bargain hunters’.

Eric Tveter, president and chief operating officer at Telewest Broadband, said: "Hype over lower pricing and faster speeds is being used as a fig leaf to hide inadequate services with heavy restrictions. A low-cost 1Mb service with a 1Gb or 2Gb monthly cap defeats the whole point of faster broadband.

"We have been offering faster speeds for the past three years, including the UK's first residential 3Mb service. We also recently increased the speed of our blueyonder broadband services by 50%, at no extra cost and with no usage restrictions, which represents genuine value."

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