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Virgin Media begins monitoring customers' downloads

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Jan 19, 2010

Virgin Media is testing new technology that can identify whether its broadband customers are illegally downloading, but is not tracking individual users- yet.

The ISP is using Deep Packet Inspection (DPI) to identify the type of traffic a broadband connection is being used for, such as email, web surfing, instant messaging or gaming.

 

Any file-sharing activity will be then be checked against a database of music and films.

 

According to Detica, which is working with Virgin Media on the system, it can identify whether the download is simply family photos or a music album, and if so the artist and title.

 

However, the IP address - which would identify the customer that is taking part in file-sharing, is currently ignored by the system.

 

The ISP hasn't ruled out identifying the IP address using the technology in the future.

 

Virgin also said it wasn't breaking UK law as the customer remains anonymous.

 

Detica

 

 

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